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Participatory design fit for the 21st century : improving the design of an emergency department in a UK hospital

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Cain, Rebecca, Marshall, Paul and Payne, Sarah R. (2011) Participatory design fit for the 21st century : improving the design of an emergency department in a UK hospital. In: IASDR 2011, Delft, The Netherlands, 31 Oct - 4 Nov 2011. Published in: Proceedings of the 4th World Conference on Design Research, IASDR 2011 ISBN 9789461907189.

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Official URL: http://www.iasdr2011.org/

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Abstract

Design has enormous potential to affect people’s
health and wellbeing. One way to improve staff and
patient experiences of healthcare services and
environments is to use participatory, or co-design
approaches. However, the issue is that participatory
design projects are often described as taking place in
“greenhouse settings”, shielded from the time
constraints of everyday work, where workers are
given time off their everyday duties to participate in
design improvement projects typically in intensive
face to face sessions. The challenge therefore, is
this: in today’s economic climate with the time and
financial pressures facing healthcare staff in a busy,
stressful environment, how can staff and patients be
engaged in extended participatory design
improvement projects at the minimum cost but with
the maximum benefit? This paper describes a
yearlong participatory design research exercise
which is underway to improve the physical
environment of a busy UK hospital Emergency
Department.

Item Type: Conference Item (Paper)
Subjects: N Fine Arts > NC Drawing Design Illustration
T Technology > TH Building construction
Divisions: Faculty of Science > WMG (Formerly the Warwick Manufacturing Group)
Library of Congress Subject Headings (LCSH): Interior decoration, Hospitals -- Emergency services -- Great Britain
Journal or Publication Title: Proceedings of the 4th World Conference on Design Research, IASDR 2011
ISBN: 9789461907189
Official Date: 2011
Dates:
DateEvent
2011Published
Status: Not Peer Reviewed
Publication Status: Published
Funder: Engineering and Physical Sciences Research Council (EPSRC)
Conference Paper Type: Paper
Title of Event: IASDR 2011
Type of Event: Conference
Location of Event: Delft, The Netherlands
Date(s) of Event: 31 Oct - 4 Nov 2011

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