Melo, Ana Isabel, Sarrico, Claudia S. and Radnor, Zoe. (2010) The influence of performance management systems on key actors in universities. Public Management Review, Vol.12 (No.2). pp. 233-254. ISSN 1471-9037

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Abstract

The aim of this article is to understand to what extent the introduction of performance management systems has affected the roles and influences of the key actors in the governance of universities, especially the role of academics, and whether or not the introduction of these systems has altered accountability regimes within universities. Results from a high performing English university show that, in spite of a substantial increase in the measurement of performance in most areas, there seems to be a lack of action, especially regarding individual performance. In relation to the key actors in the governance of the university, it is clear that they are now held more accountable, especially in a managerial way, mainly resulting from pressures coming both from the State and the market, and their roles have changed.

Item Type:	Journal Article
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management J Political Science > JF Political institutions (General)
Divisions:	Faculty of Social Sciences > Warwick Business School
Journal or Publication Title:	Public Management Review
Publisher:	Routledge
ISSN:	1471-9037
Date:	2010
Volume:	Vol.12
Number:	No.2
Number of Pages:	22
Page Range:	pp. 233-254
Identification Number:	10.1080/14719031003616479
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access
URI:	http://wrap.warwick.ac.uk/id/eprint/5880

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