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Strategic decision support systems : an experience-based approach
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Rasmequan, Suwanna, Roe, Chris P. and Russ, Steve (2000) Strategic decision support systems : an experience-based approach. In: 18th IASTED Conference on Applied Informatics, Innsbruck, Austria, 14-17 Feb 2000
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Abstract
The paper describes the application of a novel, experi-ence-based approach to modelling, known as Empirical Modelling (EM), to the challenging task of building effective strategic decision support systems (SDSS). As a case study a restaurant management model is described which illustrates how EM can be applied to issues which are characteristic of SDSS such as imprecise problems, the need for end-user development and 'negotiation modelling'. The three concepts of observable, dependency and agency are fundamental to EM. They lead to a distinctive approach to computers as instruments capable of embodying our knowledge of a domain and giving us experiential feedback from models which can be directly compared with the results of interaction with the world. This is the basis for claiming that EM offers a new quality of human-computer interaction which in turn allows for a much enhanced openness and flexibility in systems such as SDSS where the collaboration of human and computer-based processes is crucial.
| Item Type: | Conference Item (Paper) | ||||
|---|---|---|---|---|---|
| Subjects: | Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software | ||||
| Divisions: | Faculty of Science, Engineering and Medicine > Science > Computer Science | ||||
| Library of Congress Subject Headings (LCSH): | Human-computer interaction | ||||
| Official Date: | 2000 | ||||
| Dates: |
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| Status: | Peer Reviewed | ||||
| Publication Status: | Published | ||||
| Date of first compliant deposit: | 28 July 2016 | ||||
| Date of first compliant Open Access: | 28 July 2016 | ||||
| Conference Paper Type: | Paper | ||||
| Title of Event: | 18th IASTED Conference on Applied Informatics | ||||
| Type of Event: | Conference | ||||
| Location of Event: | Innsbruck, Austria | ||||
| Date(s) of Event: | 14-17 Feb 2000 | ||||
| Related URLs: |
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