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The impact of Human Resource practices on actual and perceived organisational performance in a Middle-Eastern emerging market
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Darwish, Tamar, Singh, Satwinder and Wood, Geoffrey (2016) The impact of Human Resource practices on actual and perceived organisational performance in a Middle-Eastern emerging market. Human Resource Management, 55 (2). pp. 261-281. doi:10.1002/hrm.21664 ISSN 0090-4848.
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Official URL: https://doi.org/10.1002/hrm.21664
Abstract
This is a study centered on the impact of the specific set of HRM practices on organizational performance (OP) within an emerging-market setting. It seeks to explore which HR practices are most closely associated with better OP within the financial services industry in Jordan based on a survey of managers and the annual reports of the companies encompassed by the study. It was found that the only HR practice seen to consistently impact on OP was training; in other words, we did not encounter any recognizable “bundle” of HR practices that optimized OP across the sector. We argue that this reflects the weaker and more partially coupled nature of institutions in many emerging markets, which makes it difficult to generate the type of complementarities associated between regulation and practice in mature markets. It also reflects the limited transferability of perceived best practice models in the context of emerging-market settings. Although belied by objective firm performance data, many respondents believed that it was not only training but also the extensive usage of extrinsic incentives (pay and promotion) that would translate into superior results. This highlights the limitations of relying on managerial reported performance data in exploring the consequences of specific HR practices. © 2015 Wiley Periodicals, Inc.
| Item Type: | Journal Article | ||||||
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| Divisions: | Faculty of Social Sciences > Warwick Business School > Strategy & International Business Faculty of Social Sciences > Warwick Business School |
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| Journal or Publication Title: | Human Resource Management | ||||||
| Publisher: | John Wiley & Sons, Inc. | ||||||
| ISSN: | 0090-4848 | ||||||
| Official Date: | March 2016 | ||||||
| Dates: |
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| Volume: | 55 | ||||||
| Number: | 2 | ||||||
| Page Range: | pp. 261-281 | ||||||
| DOI: | 10.1002/hrm.21664 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Restricted or Subscription Access |
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