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The day-to-day co-production of ageing in place
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Procter, Rob, Greenhalgh, Trisha, Wherton, Joe, Sugarhood, Paul, Rouncefield, Mark and Hinder, Sue (2014) The day-to-day co-production of ageing in place. Computer Supported Cooperative Work (CSCW), Volume 23 (Number 3). pp. 245-267. doi:10.1007/s10606-014-9202-5 ISSN 0925-9724.
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Official URL: http://dx.doi.org/10.1007/s10606-014-9202-5
Abstract
We report findings from a study that set out to explore the experience of older people living with assisted living technologies and care services. We find that successful ‘ageing in place’ is socially and collaboratively accomplished – ‘co-produced’ – day-to-day by the efforts of older people, and their formal and informal networks of carers (e.g. family, friends, neighbours). First, we reveal how ‘bricolage’ allows care recipients and family members to customise assisted living technologies to individual needs. We argue that making customisation easier through better design must be part of making assisted living technologies ‘work’. Second, we draw attention to the importance of formal and informal carers establishing and maintaining mutual awareness of the older person’s circumstances day-to-day so they can act in a concerted and coordinated way when problems arise. Unfortunately, neither the design of most current assisted living technologies, nor the ways care services are typically configured, acknowledges these realities of ageing in place. We conclude that rather than more ‘advanced’ technologies, the success of ageing in place programmes will depend on effortful alignments in the technical, organisational and social configuration of support.
Item Type: | Journal Article | ||||
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Subjects: | H Social Sciences > HV Social pathology. Social and public welfare | ||||
Divisions: | Faculty of Science, Engineering and Medicine > Science > Computer Science | ||||
Library of Congress Subject Headings (LCSH): | Technology and older people, Older people -- Home care | ||||
Journal or Publication Title: | Computer Supported Cooperative Work (CSCW) | ||||
Publisher: | Springer Netherlands | ||||
ISSN: | 0925-9724 | ||||
Official Date: | June 2014 | ||||
Dates: |
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Volume: | Volume 23 | ||||
Number: | Number 3 | ||||
Page Range: | pp. 245-267 | ||||
DOI: | 10.1007/s10606-014-9202-5 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Open Access (Creative Commons) | ||||
Date of first compliant deposit: | 28 December 2015 | ||||
Date of first compliant Open Access: | 28 December 2015 | ||||
Funder: | Technology Strategy Board (Great Britain) | ||||
Grant number: | 2797-25242/400217 (TSB) | ||||
Embodied As: | 1 |
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