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Evaluating the evaluation : understanding the utility and limitations of evaluation as a tool for organizational learning

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Reeve, Joanne L. and Peerbhoy, D (2007) Evaluating the evaluation : understanding the utility and limitations of evaluation as a tool for organizational learning. Health Education Journal, Volume 66 (Number 2). pp. 120-131. doi:10.1177/0017896907076750 ISSN 0017-8969.

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Official URL: http://dx.doi.org/10.1177/0017896907076750

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Abstract

Objective Organizational learning, underpinned by evidence-based health care, and greater user involvement in planning and delivery were key objectives of the NHS Plan. Evaluation, and specifically participatory evaluation, offers the potential to address these elements of the NHS modernization agenda. We discuss the strengths and limitations of evaluation in delivering the modernization agenda through use of a case study — the evaluation of a Healthy Living Centre project, catchon2us!
Setting A Healthy Living Centre project in Merseyside.
Results There was evidence that collaborative research can promote opportunities which foster significant learning and change, thus making the effort and time involved worthwhile. However, the two-way flow of information necessary for development of shared goals and learning at strategic, as well as provider, levels is not easily achieved. Barriers include the rigidity of organizational structures within large agencies such as the NHS, with priorities imposed from national levels overriding local priorities.
Conclusions The inherent contradictions in current strategic drivers in the NHS need to be addressed if services can ever deliver the goal of true organizational learning.

Item Type: Journal Article
Divisions: Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences
Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Social Science & Systems in Health (SSSH)
Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School
Journal or Publication Title: Health Education Journal
Publisher: Sage Publications Ltd.
ISSN: 0017-8969
Official Date: June 2007
Dates:
DateEvent
June 2007Published
Volume: Volume 66
Number: Number 2
Page Range: pp. 120-131
DOI: 10.1177/0017896907076750
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access

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