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A counter intuitive view of the role of the communication medium in leadership and change

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Fischer, Oliver and Heracleous, Loizos Th. (2012) A counter intuitive view of the role of the communication medium in leadership and change. In: Research in Organizational Change and Development. Emerald Group Publishing Limited, pp. 37-58. ISBN 9781780528069

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Official URL: http://dx.doi.org/10.1108/S0897-3016(2012)00000200...

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Abstract

We draw from psychological theories of leadership and literature on computer-mediated communication to challenge the received wisdom of the organization change literature about the need to match communication media richness to the equivocality of the task or change situation. We make the counter intuitive proposition that leaner forms of communication can be linked to higher perceptions of leadership charisma and effectiveness even in equivocal situations, and therefore can be more potent in effecting change than richer forms, under certain conditions. We discuss these conditions and the implications for organization change communications.

Item Type: Book Item
Divisions: Faculty of Social Sciences > Warwick Business School > Strategy & International Business
Faculty of Social Sciences > Warwick Business School
Publisher: Emerald Group Publishing Limited
ISBN: 9781780528069
ISSN: 0897-3016
Book Title: Research in Organizational Change and Development
Official Date: 2012
Dates:
DateEvent
2012Published
Volume: Volume 20
Page Range: pp. 37-58
DOI: 10.1108/S0897-3016(2012)0000020005
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access

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