The Library
Performance measurement adoption and business performance
Tools
Tools
Tools
Otheitis, Nikolaos and Kunc, Martin (2015) Performance measurement adoption and business performance. Management Decision, 53 (1). pp. 139-159. doi:10.1108/MD-02-2014-0108
Research output not available from this repository, contact author.
Official URL: http://dx.doi.org/10.1108/MD-02-2014-0108
Abstract
Purpose – Seaborne trade accounts for 90 per cent of world’s total trade activity. Ship management is a highly skilled discipline with a high degree of complexity yet it has failed to follow with the same
pace the advancements of performance measurement systems (PMSs) like other industries. Business performance measurement has only recently become a relevant topic in shipping. The purpose of this
paper is to evaluate the adoption of PMS in the shipping industry.Design/methodology/approach – A questionnaire was developed based on the performance measurement literature and submitted to 100 shipping companies around the world obtaining 41 usable questionnaires covering 13 countries from Europe, Asia and America. Findings – The adoption of performance measurement differs based on type of business: liquid bulk (tanker) vessels and bulk carriers or containers. Quality and safety management systems have fostered the adoption of performance measurement positively in tankers impacting decision making and the performance of shipping companies using PMS. Research limitations/implications – While the sample is representative of the situation of the industry, it represents the results of one point in time. Practical implications – The use of PMSs can be a tool to achieve superior performance but it may be fostered by, and has to be aligned with the needs of, internal and external stakeholders. Early adopters in the shipping industry are among the leaders in the industry. Originality/value – The paper is a unique contribution to performance measurement since it explores the adoption of PMSs and its impact in performance at industry level in a global industry.
| Item Type: | Journal Article | ||||||
|---|---|---|---|---|---|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HE Transportation and Communications |
||||||
| Divisions: | Faculty of Social Sciences > Warwick Business School > Operations Management Faculty of Social Sciences > Warwick Business School |
||||||
| Library of Congress Subject Headings (LCSH): | Performance standards, Shipping, Competition, Shipping -- Management | ||||||
| Journal or Publication Title: | Management Decision | ||||||
| Publisher: | Emerald Group Publishing Limited | ||||||
| ISSN: | 0025-1747 | ||||||
| Official Date: | 2015 | ||||||
| Dates: |
|
||||||
| Volume: | 53 | ||||||
| Number: | 1 | ||||||
| Page Range: | pp. 139-159 | ||||||
| DOI: | 10.1108/MD-02-2014-0108 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Restricted or Subscription Access | ||||||
| Contributors: |
|
Request changes or add full text files to a record
Repository staff actions (login required)
 |
View Item |
