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When teams agree while disagree in : reflexion and reflection in shared cognition

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Healey, M., Vuori, T. and Hodgkinson, Gerard P. (2015) When teams agree while disagree in : reflexion and reflection in shared cognition. Academy of Management Review, 40 (3). pp. 399-422. doi:10.5465/amr.2013.0154 ISSN 0363-7425.

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Official URL: http://dx.doi.org/10.5465/amr.2013.0154

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Abstract

Drawing on dual-systems theory, we propose a new typology for analyzing shared cognition in work groups and teams that differentiates reflective (i.e. C-system) mental models formed through reasoning and deliberation from reflexive (i.e. X-system) representations that are more automatic, intuitive, and affective in nature. Our analysis demonstrates how team members' X-system representations pertaining to the team's task and its members can compete with shared C-system mental models of the task and team in terms of their respective effects on team functioning. We highlight the consequences for intra-team coordination when: (i) team members have similar C-system mental models but dissimilar X-system representations (illusory concordance) and (ii) team members have similar X-system representations but dissimilar C-system mental models (surface discordance). Finally, we consider the implications of our arguments for extending current team cognition theory predicated on reflective cognition and suggest new directions for research on group cognition in organizations more generally.

Item Type: Journal Article
Divisions: Faculty of Social Sciences > Warwick Business School > Strategy & International Business
Faculty of Social Sciences > Warwick Business School
Journal or Publication Title: Academy of Management Review
Publisher: Academy of Management
ISSN: 0363-7425
Official Date: 1 July 2015
Dates:
DateEvent
1 July 2015Published
15 January 2015Available
1 January 2015Accepted
13 May 2013Submitted
Volume: 40
Number: 3
Page Range: pp. 399-422
DOI: 10.5465/amr.2013.0154
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access

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