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Perception gap and its impact on supply chain performance
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Lu, Dawei and Ertek, Gurdal (2015) Perception gap and its impact on supply chain performance. International Journal of Business and Supply Chain Modelling, Volume 7 (Number 2). pp. 122-140.
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Official URL: http://dx.doi.org/10.1504/IJBPSCM.2015.069919
Abstract
The main purpose of this paper is to frame the perception differences
between the buyer and supplier on the supply chain’s operational delivery, and to investigate their causal relation to the overall supply chain performance. A conceptual three-level model is developed to theorise the structural existence of the perception gaps in primarily a dyadic buyer-supplier setting. Using the primary data gathered through a major survey exercise, confirmative factor analysis and structural equation modelling were conducted to test the hypotheses on the significance and relevance of the perception gaps in supply chain management. This study provides a better conceptual understanding of
the perception differences on the required as well as achieved operational deliveries within the supplier-buyer dyad, and reveals their significant and negative causal impact on the overall supply chain performance.
| Item Type: | Journal Article | ||||
|---|---|---|---|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor | ||||
| Divisions: | Faculty of Science > WMG (Formerly the Warwick Manufacturing Group) | ||||
| Library of Congress Subject Headings (LCSH): | Business logistics, Relationship marketing | ||||
| Journal or Publication Title: | International Journal of Business and Supply Chain Modelling | ||||
| Publisher: | Inderscience Publishers | ||||
| ISSN: | 1758-9401 | ||||
| Official Date: | June 2015 | ||||
| Dates: |
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| Date of first compliant deposit: | 28 July 2016 | ||||
| Volume: | Volume 7 | ||||
| Number: | Number 2 | ||||
| Number of Pages: | 19 | ||||
| Page Range: | pp. 122-140 | ||||
| Status: | Peer Reviewed | ||||
| Publication Status: | Published | ||||
| Access rights to Published version: | Restricted or Subscription Access | ||||
| Version or Related Resource: | Also presented at Proceeding of 13th EURAM Annual Conference in Istanbul, Turkey, June 2013. | ||||
| Related URLs: |
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