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ERP implementation : a knowledge integration challenge for the project team
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Newell, Susan, Huang, Jimmy, C. and Tansley, Carole (2006) ERP implementation : a knowledge integration challenge for the project team. Knowledge and Process Management, Volume 13 (Number 4). pp. 227-238. doi:10.1002/kpm.262 ISSN 1092-4604.
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Official URL: http://dx.doi.org/10.1002/kpm.262
Abstract
In this paper, we explore the knowledge integration challenges that face any large-scale IT implementation project team. We identify how knowledge integration is dependent on social networking processes. We provide evidence from the contrasting experiences of two project teams in two different case companies that were each involved in the design and implementation of an ERP system to explore these issues of knowledge integration. From the case comparisons, we identify differences between the two projects in relation to the ways that they were managed and organized. These differences in management and organization had a major impact on the social networking activities of the project members during the implementation process. These differences help to explain the different approaches to knowledge integration adopted and the ability of the project teams to identify opportunities for organizational transformation.
Item Type: | Journal Article | ||||
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Subjects: | H Social Sciences > HD Industries. Land use. Labor T Technology > T Technology (General) |
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Divisions: | Faculty of Social Sciences > Warwick Business School > Information Systems & Management Faculty of Social Sciences > Warwick Business School |
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Library of Congress Subject Headings (LCSH): | Enterprise resource planning , Business planning--Computer programs--Forecasting, Management information systems--Forecasting | ||||
Journal or Publication Title: | Knowledge and Process Management | ||||
Publisher: | John Wiley & Sons Ltd. | ||||
ISSN: | 1092-4604 | ||||
Official Date: | 30 October 2006 | ||||
Dates: |
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Volume: | Volume 13 | ||||
Number: | Number 4 | ||||
Number of Pages: | 11 | ||||
Page Range: | pp. 227-238 | ||||
DOI: | 10.1002/kpm.262 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Restricted or Subscription Access |
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