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The role of facilitation in technology-enhanced learning for public employment services

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Bimrose, Jenny, Brown, Alan, Holocher-Ertl, Teresa, Kieslinger, Barbara, Kunzmann, Christine, Prilla, Michael, Schmidt, Andreas and Wolf, Carmen (2014) The role of facilitation in technology-enhanced learning for public employment services. International Journal of Advanced Corporate Learning (iJAC), Volume 7 (Number 3). pp. 56-63. ISSN 1867-5565.

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Official URL: http://online-journals.org/index.php/i-jac/article...

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Abstract

Public Employment Services (PES) in Europe are authorities that attempt to match supply and demand on the labor market. Rising unemployment in times of crisis and demographic change are among the main challenges with which PES practitioners, as a direct interface between jobseekers and employers, have to deal. They have to support career adaptability of their clients as well as to enhance and transform their own individual and collective professional identities in order to cope successfully with the challenges of a changing labor market. As part of the research project EmployID, we are exploring how to facilitate the learning process of PES practitioners in their professional identity development. The aim of the project is to empower individual PES practitioners, their community and organizations, to engage in transformative practices, using a holistic tool suite combining e-coaching, reflection, MOOCs, networking, analytical and learning support tools. Key to successful professional identity transformation is continuous learning. Individuals may take on the role of facilitators for the learning of others as well as being facilitated by peers, technology and environment.

Item Type: Journal Article
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HF Commerce
Divisions: Faculty of Social Sciences > Institute for Employment Research
Library of Congress Subject Headings (LCSH): Manpower policy -- European Union countries, Employment agencies -- Computer managed instruction -- European Union countries, Labor market -- European Union countries, Labor supply-- European Union countries, Career development -- Computer-assisted instruction , Public service employment -- Computer-assisted instruction , Vocational guidance -- Computer-assisted instruction
Journal or Publication Title: International Journal of Advanced Corporate Learning (iJAC)
Publisher: Kassel University Press GmbH
ISSN: 1867-5565
Official Date: 2014
Dates:
DateEvent
2014Published
Volume: Volume 7
Number: Number 3
Number of Pages: 9
Page Range: pp. 56-63
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
Funder: Seventh Framework Programme (European Commission) (FP7)
Grant number: 619619 (FP7)
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