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‘As cooks go, she went’ : is labour churn inevitable?

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Rowley, Gill and Purcell, Kate (2001) ‘As cooks go, she went’ : is labour churn inevitable? International Journal of Hospitality Management, Volume 20 (Number 2). pp. 163-185. doi:10.1016/S0278-4319(00)00050-5

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Official URL: http://dx.doi.org/10.1016/S0278-4319(00)00050-5

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Abstract

This study draws upon qualitative research carried out in the latter half of 1999 as part of a major project to provide evidence on skill deficiencies for the National Skills Task Force. Case studies involved in-depth semi-structured interviews with owners, managers and staff in 21 establishments across five sectors of the hospitality industry. The article sets out to shed light upon the causes and consequences of labour churn in the industry, and the coping strategies and counter-measures of employers. It demonstrates that labour turnover is substantially within the control of management, and it has useful implications for practitioners.

Item Type: Journal Article
Divisions: Faculty of Social Sciences > Institute for Employment Research
Journal or Publication Title: International Journal of Hospitality Management
Publisher: Pergamon Press
ISSN: 02784319
Official Date: June 2001
Dates:
DateEvent
June 2001Published
20 April 2001Available
Volume: Volume 20
Number: Number 2
Page Range: pp. 163-185
DOI: 10.1016/S0278-4319(00)00050-5
Status: Peer Reviewed
Publication Status: Published

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