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‘As cooks go, she went’ : is labour churn inevitable?
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Rowley, Gill and Purcell, Kate (2001) ‘As cooks go, she went’ : is labour churn inevitable? International Journal of Hospitality Management, Volume 20 (Number 2). pp. 163-185. doi:10.1016/S0278-4319(00)00050-5 ISSN 02784319.
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Official URL: http://dx.doi.org/10.1016/S0278-4319(00)00050-5
Abstract
This study draws upon qualitative research carried out in the latter half of 1999 as part of a major project to provide evidence on skill deficiencies for the National Skills Task Force. Case studies involved in-depth semi-structured interviews with owners, managers and staff in 21 establishments across five sectors of the hospitality industry. The article sets out to shed light upon the causes and consequences of labour churn in the industry, and the coping strategies and counter-measures of employers. It demonstrates that labour turnover is substantially within the control of management, and it has useful implications for practitioners.
Item Type: | Journal Article | ||||||
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Divisions: | Faculty of Social Sciences > Institute for Employment Research | ||||||
Journal or Publication Title: | International Journal of Hospitality Management | ||||||
Publisher: | Pergamon Press | ||||||
ISSN: | 02784319 | ||||||
Official Date: | June 2001 | ||||||
Dates: |
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Volume: | Volume 20 | ||||||
Number: | Number 2 | ||||||
Page Range: | pp. 163-185 | ||||||
DOI: | 10.1016/S0278-4319(00)00050-5 | ||||||
Status: | Peer Reviewed | ||||||
Publication Status: | Published |
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