Hasluck, Chris and Green, Anne E. (2007) What works for whom? A review of evidence and meta-analysis. Norwich: Department for Work and Pesnsions.

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Abstract

The Department for Work and Pensions (DWP) has been considering a more decentralised approach to the delivery of interventions for customers. The central objective of such a decentralised approach would be to devolve greater powers to Jobcentre Plus Districts Managers and Personal Advisers (PAs) so that they could decide the appropriate type of provision needed to suit their customers and the local labour market.
Under a devolved approach to service delivery, District Managers would have a high degree of discretion over provision made available to their local area and would be guided by a ‘menu of provision’ including such options as in-work support, specialist help for people with disabilities or the most disadvantaged customers, wage subsidies and employability skills. PAs would be empowered to choose relevant elements from that menu in order to meet the needs of their particular customers.
Under such a system, receipt of services would not be dependent on the type of benefit claimed but would reflect individual customer needs. There would be fewer rules on eligibility, programme mix and length, with more flexibility, variation and local innovation.

Item Type:	Report
Divisions:	Faculty of Social Sciences > Institute for Employment Research
Publisher:	Department for Work and Pesnsions
Place of Publication:	Norwich
ISBN:	9781847121479
Official Date:	2007
Dates:	Date Event 2007 Published
Number:	407
Number of Pages:	149
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Open Access (Creative Commons)

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