Wakenshaw, Susan Y. L., Karababa, E. and Dong, H. (2013) Technology, ‘engaging’ web-service and transcendent consumer experiences : the case of chocolate. In: The 13th international research symposium on service excellence in management, Karlstad University, Sweden, 10-13 Jun 2013 (Unpublished)

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Item Type:	Conference Item (Paper)
Subjects:	H Social Sciences > HF Commerce
Divisions:	Faculty of Science > WMG (Formerly the Warwick Manufacturing Group)
Library of Congress Subject Headings (LCSH):	Customer relations, Chocolate industry, Service industries -- Technological innovations, Technology -- Social aspects, Mass media and business, Consumer behavior -- Research
Official Date:	2013
Dates:	Date Event 2013 Available
Status:	Peer Reviewed
Publication Status:	Unpublished
Access rights to Published version:	Restricted or Subscription Access
Description:	Abstract for presentation for the QUIS 13 symposium : The 13th International Research Symposium on Service Excellence in Management
Conference Paper Type:	Paper
Title of Event:	The 13th international research symposium on service excellence in management
Type of Event:	Conference
Location of Event:	Karlstad University, Sweden
Date(s) of Event:	10-13 Jun 2013
Related URLs:	Organisation
Open Access Version:	Other

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