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Cost efficiency, production and value-added models in the analysis of bank branch performance
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UNSPECIFIED. (2005) Cost efficiency, production and value-added models in the analysis of bank branch performance. JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY, 56 (5). pp. 483-494. ISSN 0160-5682
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Official URL: http://dx.doi.org/10.1057/palgrave.jors.2601839
Abstract
This paper develops a framework for performance appraisal in the context of a bank branch network. A data envelopment analysis model is advocated that can identify both input and output inefficiencies from a cost minimization perspective. The model is then applied to the analysis of a bank branch network and the production and value-added approaches are deployed jointly to give a comprehensive assessment of bank branch efficiency. The sources of underperformance are identified and their managerial implications are explored.
| Item Type: | Journal Article |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Journal or Publication Title: | JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY |
| Publisher: | PALGRAVE PUBLISHERS LTD |
| ISSN: | 0160-5682 |
| Date: | May 2005 |
| Volume: | 56 |
| Number: | 5 |
| Number of Pages: | 12 |
| Page Range: | pp. 483-494 |
| Identification Number: | 10.1057/palgrave.jors.2601839 |
| Publication Status: | Published |
| URI: | http://wrap.warwick.ac.uk/id/eprint/7131 |
Data sourced from Thomson Reuters' Web of Knowledge
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