Cost efficiency, production and value-added models in the analysis of bank branch performance
UNSPECIFIED. (2005) Cost efficiency, production and value-added models in the analysis of bank branch performance. JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY, 56 (5). pp. 483-494. ISSN 0160-5682Full text not available from this repository.
Official URL: http://dx.doi.org/10.1057/palgrave.jors.2601839
This paper develops a framework for performance appraisal in the context of a bank branch network. A data envelopment analysis model is advocated that can identify both input and output inefficiencies from a cost minimization perspective. The model is then applied to the analysis of a bank branch network and the production and value-added approaches are deployed jointly to give a comprehensive assessment of bank branch efficiency. The sources of underperformance are identified and their managerial implications are explored.
|Item Type:||Journal Article|
|Subjects:||H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management|
|Journal or Publication Title:||JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY|
|Publisher:||PALGRAVE PUBLISHERS LTD|
|Official Date:||May 2005|
|Number of Pages:||12|
|Page Range:||pp. 483-494|
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