UNSPECIFIED (2005) Social ties, knowledge sharing and successful collaboration in globally distributed system development projects. EUROPEAN JOURNAL OF INFORMATION SYSTEMS, 14 (1). pp. 37-48. doi:10.1057/palgrave.ejis.3000520

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Abstract

Traditionally, the main focus of the information system ( IS) literature has been on technical aspects related to system development projects. Furthermore, research in the IS field has mainly focused on co-located project teams. In this respect, social aspects involved in IS projects were neglected or scarcely reported. To fill this gap, this paper studies the contribution of social ties and knowledge sharing to successful collaboration in distributed IS development teams. Data were drawn from two successful globally distributed system development projects at SAP and LeCroy. Data collected were codified using Atlas. ti software. The results suggest that human-related issues, such as rapport and transactive memory, were important for collaborative work in the teams studied. The paper concludes by discussing the implications for theory and suggesting a practical guide to enhance collaborative work in globally distributed teams.

Item Type:	Journal Article
Subjects:	Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Journal or Publication Title:	EUROPEAN JOURNAL OF INFORMATION SYSTEMS
Publisher:	PALGRAVE PUBLISHERS LTD
ISSN:	0960-085X
Official Date:	March 2005
Dates:	Date Event March 2005 UNSPECIFIED
Volume:	14
Number:	1
Number of Pages:	12
Page Range:	pp. 37-48
DOI:	10.1057/palgrave.ejis.3000520
Publication Status:	Published

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