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Safety of patient handover in emergency care – results of a qualitative study

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Sujan, Mark-Alexander and Spurgeon, Peter (2013) Safety of patient handover in emergency care – results of a qualitative study. In: Annual European Conference on Safety & Reliability (ESREL 2013), Amsterdam, 29 Sep -2 Oct 2013. Published in: Proceedings of the Annual European Conference on Safety & Reliability (ESREL 2013)

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Abstract

The paper presents the results of a qualitative study investigating safety of patient handover in the emergency care pathway. Semi-structured interviews were conducted with 39 practitioners from two NHS ambulance services and three hospitals in England. Thematic analysis identified two main themes: (1) there are tensions in the activity of handover, which practitioners deal with by making dynamic trade-offs based on their expertise and depending on the particular situation; (2) the management of patient and information flows across organisational boundaries is a key factor affecting the quality and safety of handover. The results suggest that there is a need for greater collaboration across organisational boundaries, and that organisational policies and procedures should provide flexibility to practitioners enabling them to make necessary local trade-offs based on their expertise

Item Type: Conference Item (Paper)
Subjects: R Medicine > RA Public aspects of medicine
Divisions: Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences
Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Social Science & Systems in Health (SSSH)
Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School
Library of Congress Subject Headings (LCSH): Ambulance service -- Safety measures -- Interviews, Hospitals -- England, Patients , Great Britain. National Health Service
Journal or Publication Title: Proceedings of the Annual European Conference on Safety & Reliability (ESREL 2013)
Official Date: 2013
Dates:
DateEvent
2013Available
Status: Peer Reviewed
Publication Status: Published
Date of first compliant deposit: 4 July 2016
Date of first compliant Open Access: 4 July 2016
Funder: National Institute for Health Research (Great Britain) (NIHR)
Grant number: (Project number 10/1007/26)
Conference Paper Type: Paper
Title of Event: Annual European Conference on Safety & Reliability (ESREL 2013)
Type of Event: Conference
Location of Event: Amsterdam
Date(s) of Event: 29 Sep -2 Oct 2013
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