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Safety of patient handover in emergency care – results of a qualitative study
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Sujan, Mark-Alexander and Spurgeon, Peter (2013) Safety of patient handover in emergency care – results of a qualitative study. In: Annual European Conference on Safety & Reliability (ESREL 2013), Amsterdam, 29 Sep -2 Oct 2013. Published in: Proceedings of the Annual European Conference on Safety & Reliability (ESREL 2013)
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Abstract
The paper presents the results of a qualitative study investigating safety of patient handover in the emergency care pathway. Semi-structured interviews were conducted with 39 practitioners from two NHS ambulance services and three hospitals in England. Thematic analysis identified two main themes: (1) there are tensions in the activity of handover, which practitioners deal with by making dynamic trade-offs based on their expertise and depending on the particular situation; (2) the management of patient and information flows across organisational boundaries is a key factor affecting the quality and safety of handover. The results suggest that there is a need for greater collaboration across organisational boundaries, and that organisational policies and procedures should provide flexibility to practitioners enabling them to make necessary local trade-offs based on their expertise
Item Type: | Conference Item (Paper) | ||||
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Subjects: | R Medicine > RA Public aspects of medicine | ||||
Divisions: | Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Social Science & Systems in Health (SSSH) Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School |
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Library of Congress Subject Headings (LCSH): | Ambulance service -- Safety measures -- Interviews, Hospitals -- England, Patients , Great Britain. National Health Service | ||||
Journal or Publication Title: | Proceedings of the Annual European Conference on Safety & Reliability (ESREL 2013) | ||||
Official Date: | 2013 | ||||
Dates: |
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Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Date of first compliant deposit: | 4 July 2016 | ||||
Date of first compliant Open Access: | 4 July 2016 | ||||
Funder: | National Institute for Health Research (Great Britain) (NIHR) | ||||
Grant number: | (Project number 10/1007/26) | ||||
Conference Paper Type: | Paper | ||||
Title of Event: | Annual European Conference on Safety & Reliability (ESREL 2013) | ||||
Type of Event: | Conference | ||||
Location of Event: | Amsterdam | ||||
Date(s) of Event: | 29 Sep -2 Oct 2013 | ||||
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