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Framing innovation opportunities while staying committed to an organizational epistemic stance
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Gkeredakis, Emmanouil, Fayard, Anne-Laure and Levina, Natalia (2016) Framing innovation opportunities while staying committed to an organizational epistemic stance. Information Systems Research, 27 (2). pp. 302-323. doi:10.1287/isre.2016.0623 ISSN 1047-7047.
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Official URL: http://dx.doi.org/10.1287/isre.2016.0623
Abstract
This paper examines how an organization’s culture, and in particular its stance toward the pursuit of knowledge and innovation, matters when confronting new digitally enabled practices for generating novel insights. We draw on an in-depth interpretive study of how two innovation consulting firms encountered crowdsourcing for innovation. Our findings suggest that, although both organizations relied on a similar set of organizational arrangements in their daily consulting work, they enacted different positions vis-à-vis crowdsourcing: one firm further experimented with it, whereas the other rejected it altogether. These different positions emerged as organizational actors examined, framed, and evaluated crowdsourcing as an alternative for generating knowledge. To interpret these findings, we draw on philosophy of science and develop the concept of organizational epistemic stance, defined as an attitude that organizational actors collectively enact in pursuing knowledge. Our analysis suggests that when organizational actors encounter and explore information technology-enabled practices, such as crowdsourcing and big data analytics, they are likely to remain committed to their epistemic stance to frame such practices and judge their potential value for pursuing knowledge. This paper contributes to our understanding of encounters with, and adoption and diffusion of, new organizational practices and offers new ways of thinking about crowdsourcing.
| Item Type: | Journal Article | ||||||||||
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| Divisions: | Faculty of Social Sciences > Warwick Business School > Information Systems & Management Faculty of Social Sciences > Warwick Business School |
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| Journal or Publication Title: | Information Systems Research | ||||||||||
| Publisher: | Institute for Operations Research and the Management Sciences | ||||||||||
| ISSN: | 1047-7047 | ||||||||||
| Official Date: | 20 June 2016 | ||||||||||
| Dates: |
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| Volume: | 27 | ||||||||||
| Number: | 2 | ||||||||||
| Page Range: | pp. 302-323 | ||||||||||
| DOI: | 10.1287/isre.2016.0623 | ||||||||||
| Status: | Peer Reviewed | ||||||||||
| Publication Status: | Published | ||||||||||
| Access rights to Published version: | Restricted or Subscription Access |
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