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Building governance capability in online social production : insights from Wikipedia

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Aaltonen, Aleksi and Lanzara, Giovan Franceso (2015) Building governance capability in online social production : insights from Wikipedia. Organization Studies, 36 (12). pp. 1649-1673. doi:10.1177/0170840615584459

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Official URL: http://dx.doi.org/10.1177/0170840615584459

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Abstract

This article investigates a form of governance that makes online social production possible. Drawing on the concepts of capability and routine, we develop a dynamic, process-oriented view that departs from past research focused on static comparative analysis. We theorize that online social production systems develop a collective governance capability to steer the process of integrating distributed knowledge resources to the production of value. Governance mechanisms emerge from individual and collective learning that is made possible by new technology, and they evolve over time, as routines are developed to respond to new problems faced by a growing production system. Using Wikipedia as a paradigmatic example of online social production, we characterize governance as an evolving, enabling and embedded process and discuss implications for a dynamic theory of governance.

Item Type: Journal Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Social Sciences > Warwick Business School > Information Systems & Management
Faculty of Social Sciences > Warwick Business School
Library of Congress Subject Headings (LCSH): Internet industry -- Management, Internet industry -- Production standards, Organizational learning, Information technology -- Management
Journal or Publication Title: Organization Studies
Publisher: Sage Publications Ltd.
ISSN: 0170-8406
Official Date: December 2015
Dates:
DateEvent
December 2015Published
9 June 2015Available
Volume: 36
Number: 12
Page Range: pp. 1649-1673
DOI: 10.1177/0170840615584459
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Open Access

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