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Building governance capability in online social production : insights from Wikipedia
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Aaltonen, Aleksi and Lanzara, Giovan Franceso (2015) Building governance capability in online social production : insights from Wikipedia. Organization Studies, 36 (12). pp. 1649-1673. doi:10.1177/0170840615584459
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WRAP_Organization Studies-2015-Aaltonen-1649-73.pdf - Published Version - Requires a PDF viewer. Available under License Creative Commons Attribution. Download (638Kb) | Preview |
Official URL: http://dx.doi.org/10.1177/0170840615584459
Abstract
This article investigates a form of governance that makes online social production possible. Drawing on the concepts of capability and routine, we develop a dynamic, process-oriented view that departs from past research focused on static comparative analysis. We theorize that online social production systems develop a collective governance capability to steer the process of integrating distributed knowledge resources to the production of value. Governance mechanisms emerge from individual and collective learning that is made possible by new technology, and they evolve over time, as routines are developed to respond to new problems faced by a growing production system. Using Wikipedia as a paradigmatic example of online social production, we characterize governance as an evolving, enabling and embedded process and discuss implications for a dynamic theory of governance.
| Item Type: | Journal Article | ||||||
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| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management | ||||||
| Divisions: | Faculty of Social Sciences > Warwick Business School > Information Systems & Management Faculty of Social Sciences > Warwick Business School |
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| Library of Congress Subject Headings (LCSH): | Internet industry -- Management, Internet industry -- Production standards, Organizational learning, Information technology -- Management | ||||||
| Journal or Publication Title: | Organization Studies | ||||||
| Publisher: | Sage Publications Ltd. | ||||||
| ISSN: | 0170-8406 | ||||||
| Official Date: | December 2015 | ||||||
| Dates: |
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| Volume: | 36 | ||||||
| Number: | 12 | ||||||
| Page Range: | pp. 1649-1673 | ||||||
| DOI: | 10.1177/0170840615584459 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Open Access |
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