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How today’s shocks predict tomorrow’s leaving
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Holtom, Brooks, Goldberg, Caren B., Allen, David G. and Clark, Mark A. (2017) How today’s shocks predict tomorrow’s leaving. Journal of Business and Psychology, 32 (1). pp. 59-71. doi:10.1007/s10869-016-9438-9 ISSN 0889-3268.
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Official URL: http://dx.doi.org/10.1007/s10869-016-9438-9
Abstract
Purpose
This research explores “shocking events” as part of the unfolding model of turnover, extending our understanding of the influence of various types of shocks on future voluntary employee separations.
Design/Methodology/Approach:
1536 new hires at a large financial institution reported shocks monthly during their first 8 months at work as well as their job satisfaction and perceptions of marketability. We used event history to estimate the basic distributional properties of the shocks and Cox proportional hazards models to examine the effects of shocks on job satisfaction and turnover over the subsequent year as reported by the organization.
Findings:
Organizational shocks generally occur earlier than personal shocks. Further, unexpected shocks have a stronger impact than expected shocks on subsequent turnover. Finally, the effects of organizational shocks on turnover are mediated by job satisfaction, whereas personal shocks have direct effects on turnover.
Implications:
Our findings offer evidence for the utility of the shock construct in the unfolding model of turnover and speak to the importance of encouraging managers to monitor shocks on an ongoing basis in order to predict when different types of shocks will occur and their likely influence on turnover.
Originality/Value:
Ours is the first study to examine shocks as they occur. This is a contrast to prior studies that relied on retrospective accounts. Thus, we are able to test new hypotheses (e.g., direct effects vs. mediation) that expand the unfolding model of turnover.
| Item Type: | Journal Article | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor | ||||||||
| Divisions: | Faculty of Social Sciences > Warwick Business School | ||||||||
| Library of Congress Subject Headings (LCSH): | Labor turnover, Employees -- Resignation | ||||||||
| Journal or Publication Title: | Journal of Business and Psychology | ||||||||
| Publisher: | Springer New York LLC | ||||||||
| ISSN: | 0889-3268 | ||||||||
| Official Date: | February 2017 | ||||||||
| Dates: |
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| Volume: | 32 | ||||||||
| Number: | 1 | ||||||||
| Number of Pages: | 13 | ||||||||
| Page Range: | pp. 59-71 | ||||||||
| DOI: | 10.1007/s10869-016-9438-9 | ||||||||
| Status: | Peer Reviewed | ||||||||
| Publication Status: | Published | ||||||||
| Access rights to Published version: | Restricted or Subscription Access | ||||||||
| Date of first compliant deposit: | 15 March 2016 | ||||||||
| Date of first compliant Open Access: | 17 February 2017 |
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