The Library
Executing strategy through comprehensive performance measurement systems
Tools
Micheli, Pietro and Mura, M. (2017) Executing strategy through comprehensive performance measurement systems. International Journal of Operations and Production Management, 37 (4). pp. 423-443. doi:10.1108/IJOPM-08-2015-0472 ISSN 0144-3577.
Research output not available from this repository.
Request-a-Copy directly from author or use local Library Get it For Me service.
Official URL: https://doi.org/10.1108/IJOPM-08-2015-0472
Abstract
Purpose
The purpose of this paper is to investigate the mediating role of comprehensive performance measurement systems (PMS) – i.e. measurement systems that comprise financial and non-financial indicators, and which also consist of indicators related to different aspects of an organisation’s operations – in the relationship between strategy and company performance.
Design/methodology/approach
Survey data of top managers of large European companies were collected and analysed by means of exploratory factor analyses and hierarchical regressions in order to validate the proposed hypotheses.
Findings
This research shows that different strategies lead to the use of different types of performance indicators. Also, it finds that the utilisation of a comprehensive PMS enables the implementation of both differentiation and cost-leadership strategies. Specifically, a comprehensive PMS positively mediates the effect of differentiation strategy on organisational and innovative performance, and of cost-leadership strategy on organisational performance.
Research limitations/implications
Further research could be undertaken in other contexts and consider additional factors, such as the structure, maturity and different uses of PMS, and the cost of measuring performance. Qualitative studies could examine the role of PMS in dynamic environments, as well as the evolution of PMS during strategic transitions.
Practical implications
Greater consideration should be given to the utilisation of different types of performance indicators when implementing and re-formulating strategy.
Originality/value
This study clarifies the links between strategy and performance measurement, and it is the first to identify the mediating effect of comprehensive PMS between strategy and company performance.
Item Type: | Journal Article | ||||||
---|---|---|---|---|---|---|---|
Divisions: | Faculty of Social Sciences > Warwick Business School | ||||||
Journal or Publication Title: | International Journal of Operations and Production Management | ||||||
Publisher: | Emerald Group Publishing Ltd. | ||||||
ISSN: | 0144-3577 | ||||||
Official Date: | 3 April 2017 | ||||||
Dates: |
|
||||||
Volume: | 37 | ||||||
Number: | 4 | ||||||
Page Range: | pp. 423-443 | ||||||
DOI: | 10.1108/IJOPM-08-2015-0472 | ||||||
Status: | Peer Reviewed | ||||||
Publication Status: | Published | ||||||
Access rights to Published version: | Restricted or Subscription Access |
Request changes or add full text files to a record
Repository staff actions (login required)
View Item |