IT and business process outsourcing: The knowledge potential
UNSPECIFIED. (2004) IT and business process outsourcing: The knowledge potential. INFORMATION SYSTEMS MANAGEMENT, 21 (3). pp. 7-15. ISSN 1058-0530Full text not available from this repository.
Despite the widespread trends in IT and business process outsourcing, there has been too little focus on what happens to knowledge when an organization outsources. We present a framework for evaluating the knowledge potential within five different types of insourcing and outsourcing arrangements. A detailed example of an enterprise partnership relationship is described as a benchmark for how companies can leverage the knowledge potential from IT and BPO outsourcing.
|Item Type:||Journal Article|
|Subjects:||Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software|
|Journal or Publication Title:||INFORMATION SYSTEMS MANAGEMENT|
|Number of Pages:||9|
|Page Range:||pp. 7-15|
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