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When bureaucracy matters for organizational performance : exploring the benefits of administrative intensity in big and complex organizations
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Andrews, Rhys, Boyne, George A. and Mostafa, Ahmed (2017) When bureaucracy matters for organizational performance : exploring the benefits of administrative intensity in big and complex organizations. Public Administration, 95 (1). pp. 115-139. doi:10.1111/padm.12305 ISSN 0033-3298.
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Official URL: https://doi.org/10.1111/padm.12305
Abstract
Administrative intensity is arguably a major determinant of public service performance. Although a large administrative function might constitute a bureaucratic burden, it could also enable organizations to better coordinate key activities. In particular, administrative intensity may strengthen or weaken the performance effects of other key organizational characteristics, such as size and task complexity. To explore these ideas, we analyse the separate and combined effects of administrative intensity, organization size and task complexity on the research and educational performance of UK universities between 2005 and 2011. The statistical results suggest administrative intensity has a performance pay-off for big and complex organizations.
Item Type: | Journal Article | ||||||||
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Divisions: | Faculty of Social Sciences > Warwick Business School > Operational Research & Management Sciences Faculty of Social Sciences > Warwick Business School |
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Journal or Publication Title: | Public Administration | ||||||||
Publisher: | Wiley-Blackwell Publishing Ltd. | ||||||||
ISSN: | 0033-3298 | ||||||||
Official Date: | March 2017 | ||||||||
Dates: |
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Volume: | 95 | ||||||||
Number: | 1 | ||||||||
Page Range: | pp. 115-139 | ||||||||
DOI: | 10.1111/padm.12305 | ||||||||
Status: | Peer Reviewed | ||||||||
Publication Status: | Published | ||||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||||
Date of first compliant deposit: | 1 December 2016 | ||||||||
Date of first compliant Open Access: | 27 February 2019 | ||||||||
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