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Supporting the use of user generated content in journalistic practice
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Tolmie, Peter, Procter, Rob, Rouncefield, Mark, Randall, Dave, Burger, Christian, Wong Sak Hoi, Geraldine, Zubiaga, Arkaitz and Liakata, Maria (2017) Supporting the use of user generated content in journalistic practice. In: 2017 CHI Conference on Human Factors in Computing Systems, Denver, Colorado, 6-11 May 2017. Published in: CHI '17 Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems pp. 3632-3644. ISBN 9781450346559. doi:10.1145/3025453.3025892
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Official URL: http://doi.org/10.1145/3025453.3025892
Abstract
Social media and user-generated content (UGC) are increasingly important features of journalistic work in a number of different ways. However, their use presents major challenges, not least because information posted on social media is not always reliable and therefore its veracity needs to be checked before it can be considered as fit for use in the reporting of news. We report on the results of a series of in-depth ethnographic studies of journalist work practices undertaken as part of the requirements gathering for a prototype of a social media verification ‘dashboard’ and its subsequent evaluation. We conclude with some reflections upon the broader implications of our findings for the design of tools to support journalistic work.
| Item Type: | Conference Item (Paper) | ||||||
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| Subjects: | P Language and Literature > PN Literature (General) | ||||||
| Divisions: | Faculty of Science, Engineering and Medicine > Science > Computer Science | ||||||
| Library of Congress Subject Headings (LCSH): | Journalism -- Sources, Social media, Ethnology | ||||||
| Series Name: | CHI: Conference on Human Factors in Computing Systems | ||||||
| Journal or Publication Title: | CHI '17 Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems | ||||||
| Publisher: | ACM Press | ||||||
| ISBN: | 9781450346559 | ||||||
| Official Date: | May 2017 | ||||||
| Dates: |
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| Page Range: | pp. 3632-3644 | ||||||
| DOI: | 10.1145/3025453.3025892 | ||||||
| Status: | Peer Reviewed | ||||||
| Publication Status: | Published | ||||||
| Access rights to Published version: | Open Access (Creative Commons) | ||||||
| Date of first compliant deposit: | 9 December 2016 | ||||||
| Date of first compliant Open Access: | 5 May 2017 | ||||||
| Funder: | Seventh Framework Programme (European Commission) (FP7) | ||||||
| Grant number: | Project PHEME (No. 611233) | ||||||
| RIOXX Funder/Project Grant: |
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| Conference Paper Type: | Paper | ||||||
| Title of Event: | 2017 CHI Conference on Human Factors in Computing Systems | ||||||
| Type of Event: | Conference | ||||||
| Location of Event: | Denver, Colorado | ||||||
| Date(s) of Event: | 6-11 May 2017 | ||||||
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