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How do we understand worker silence despite poor conditions - as the actress said to the woman bishop
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Dean, Deborah and Greene, Anne-Marie (2017) How do we understand worker silence despite poor conditions - as the actress said to the woman bishop. Human Relations, 70 (10). pp. 1237-1257. doi:10.1177/0018726717694371
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Official URL: https://doi.org/10.1177/0018726717694371
Abstract
This article considers the customary choice of silence over voice of two groups of UK workers, women clergy and women actors, who routinely tolerate poor quality conditions rather than express dissatisfaction. We argue that a key mediating factor is an expanded version of Hirschman’s (1970) concept of loyalty. The article considers how occupational ideologies facilitate loyalty as adaptation to disadvantage in ways that discourage voice, in framing silence as positive. Consequently, we also identify this type of loyalty as potentially salient in understanding silence in other occupations. A descriptive model comparing strength of occupational ideology and voicing of dissatisfaction is outlined and through discussion of findings the article offers conceptual refinements of loyalty in accounting for worker silence.
| Item Type: | Journal Article | ||||||||
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| Subjects: | B Philosophy. Psychology. Religion > BJ Ethics B Philosophy. Psychology. Religion > BV Practical Theology H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HN Social history and conditions. Social problems. Social reform P Language and Literature > PN Literature (General) > PN2000 Dramatic representation. The Theater |
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| Divisions: | Faculty of Social Sciences > Warwick Business School > Industrial Relations Research Unit Faculty of Social Sciences > Warwick Business School |
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| Library of Congress Subject Headings (LCSH): | Actresses, Vocation--Christianity, Women clergy , Women clergy--Conduct of life, Loyalty—Religious aspects—Christianity, Work environment, Women employees , Quality of life--Religious aspects--Christianity, Quality of work life | ||||||||
| Journal or Publication Title: | Human Relations | ||||||||
| Publisher: | Sage Publications Ltd. | ||||||||
| ISSN: | 0018-7267 | ||||||||
| Official Date: | 1 October 2017 | ||||||||
| Dates: |
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| Volume: | 70 | ||||||||
| Number: | 10 | ||||||||
| Page Range: | pp. 1237-1257 | ||||||||
| DOI: | 10.1177/0018726717694371 | ||||||||
| Status: | Peer Reviewed | ||||||||
| Publication Status: | Published | ||||||||
| Access rights to Published version: | Restricted or Subscription Access | ||||||||
| Funder: | De Montford University, Roehampton University. Susanna Wesley Foundation, Warwick Business School |
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