The Library
The Internet-of-Things : review and research directions
Tools
Ng, Irene C. L. and Wakenshaw, Susan Y. L. (2017) The Internet-of-Things : review and research directions. International Journal of Research in Marketing, 34 (1). pp. 3-21. doi:10.1016/j.ijresmar.2016.11.003 ISSN 0167-8116.
|
PDF
WRAP-Internet-of-Things-research-directions-Ng-2017.pdf - Accepted Version - Requires a PDF viewer. Download (1447Kb) | Preview |
Official URL: http://dx.doi.org/10.1016/j.ijresmar.2016.11.003
Abstract
This paper presents a review of the Internet-of-Things (IoT) through four conceptualizations: IoT as liquification and density of information of resources; IoT as digital materiality; IoT as assemblage or service system; and IoT as modules, transactions, and service. From the conceptualizations, we provide a definition of IoT and present its implications and impact on future research in Marketing that interfaces with information systems, design and innovation, data science and cybersecurity, as well as organizational studies and economics. By integrating the implications of IoT with extant literature, we then propose a set of priorities for future research in this area.
Highlights
● Consumer experiences with physical products will be highly visible in an era of IoT.
● Physical products are evolving into connected and dynamically reconfigurable service platforms that are socio-cyber-physical.
● Information is leaking out and liquifying everywhere and data is ubiquitous.
● Consumers personal data allow for personalization of the offering but could result in consumer vulnerabilities.
● Shifting boundaries due to information flows in an era of IoT will transform markets and exchanges.
Item Type: | Journal Article | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
Subjects: | H Social Sciences > HF Commerce T Technology > TK Electrical engineering. Electronics Nuclear engineering |
||||||||||
Divisions: | Faculty of Science, Engineering and Medicine > Engineering > WMG (Formerly the Warwick Manufacturing Group) | ||||||||||
Library of Congress Subject Headings (LCSH): | Internet of things, Internet -- Economic aspects , Electronic commerce | ||||||||||
Journal or Publication Title: | International Journal of Research in Marketing | ||||||||||
Publisher: | Elsevier | ||||||||||
ISSN: | 0167-8116 | ||||||||||
Official Date: | March 2017 | ||||||||||
Dates: |
|
||||||||||
Volume: | 34 | ||||||||||
Number: | 1 | ||||||||||
Page Range: | pp. 3-21 | ||||||||||
DOI: | 10.1016/j.ijresmar.2016.11.003 | ||||||||||
Status: | Peer Reviewed | ||||||||||
Publication Status: | Published | ||||||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||||||
Date of first compliant deposit: | 22 December 2016 | ||||||||||
Date of first compliant Open Access: | 8 December 2018 | ||||||||||
Funder: | Research Councils UK (RCUK), Engineering and Physical Sciences Research Council (EPSRC), British Academy (BA) | ||||||||||
Grant number: | EP/K039911/1, EP/L023911/1, EP/K003542/1, EP/L023911/1 |
Request changes or add full text files to a record
Repository staff actions (login required)
View Item |
Downloads
Downloads per month over past year