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Organizational goal ambiguity and senior public managers’ engagement : does organizational social capital make a difference?
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Andrews, Rhys and Mostafa, Ahmed (2019) Organizational goal ambiguity and senior public managers’ engagement : does organizational social capital make a difference? International Review of Administrative Sciences, 85 (2). pp. 377-395. doi:10.1177/0020852317701824 ISSN 0020-8523.
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Official URL: https://doi.org/10.1177/0020852317701824
Abstract
The Job Demands-Resources model highlights that aspects of the work environment that place high demands on employees are potential job stressors, which can reduce their levels of engagement with their work and organization. By contrast, social support for employees is a resource that can sustain their engagement and enable them to cope with high demands. We analyse the separate and combined effects of two key job demands and resources on the engagement of more than 4,000 senior public managers in ten European countries: organizational goal ambiguity, which may demotivate employees; and organizational social capital, which can prompt employees to share knowledge in constructive and helpful ways. The statistical results suggest that there is a negative relationship between goal ambiguity and engagement, and a positive one between social capital and engagement. Further analysis revealed that organizational social capital weakens the negative goal ambiguity-engagement relationship.
| Item Type: | Journal Article | ||||||||
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| Subjects: | H Social Sciences > HD Industries. Land use. Labor | ||||||||
| Divisions: | Faculty of Social Sciences > Warwick Business School > Operational Research & Management Sciences Faculty of Social Sciences > Warwick Business School |
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| Library of Congress Subject Headings (LCSH): | Executives -- Job satisfaction -- Europe, Personnel management | ||||||||
| Journal or Publication Title: | International Review of Administrative Sciences | ||||||||
| Publisher: | Sage Publications Ltd. | ||||||||
| ISSN: | 0020-8523 | ||||||||
| Official Date: | 1 June 2019 | ||||||||
| Dates: |
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| Volume: | 85 | ||||||||
| Number: | 2 | ||||||||
| Page Range: | pp. 377-395 | ||||||||
| DOI: | 10.1177/0020852317701824 | ||||||||
| Status: | Peer Reviewed | ||||||||
| Publication Status: | Published | ||||||||
| Access rights to Published version: | Restricted or Subscription Access | ||||||||
| Date of first compliant deposit: | 16 March 2017 | ||||||||
| Date of first compliant Open Access: | 9 August 2017 | ||||||||
| Related URLs: |
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