Seers, Kate, Tutton, Liz, Tierney, Stephanie, Mockford, Carole, Staniszewska, Sophie and Haywood, Kirstie L. (2016) Knowledge for change and improvement : developing partnership through involving and engaging others. In: RCN International Centenary conference, QEII Centre, 22–23 Nov 2016

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Abstract

This paper will explore how we come to know and understand others by presenting research that explores: the meaning of compassionate care for staff caring for patients with type two diabetes; and patient experience of open fracture of the lower limb.
Knowing the other is firmly centred within the notions of nurse patient/family relationships. Through listening to others and appropriate questioning, cues about how they feel, what is affecting their health and life are uncovered and provide the basis for care. However what we know and how we know it is influenced by the framework within which care is provided, who we ask and the type of questions we use. This paper will explore these elements and the challenges they present through examining research that explores: the meaning of compassionate care for staff caring for patients with type two diabetes; and patient experience of open fracture of the lower limb.
• The notion of compassionate care is central to health care but is difficult to capture and professionals can struggle to articulate what it means. Providing opportunities to explore the concept through research highlights the complexity of relationships in practice; it emphasises the challenges that working in partnership with patients can bring due to the emotional nature of such work, which occurs alongside a professional intent to improve health within demanding clinical environments.
• Providing time for patients in acute care to tell us what it is like for them using open questions can uncover a wealth of information about their experience that provides the basis for developing practice. An example is the emotional work patients undertake when living with ‘being a person with wounds’. Knowing the impact it has on their perceptions of their body, their family and friends and how they manage this work provides essential information to enable nurses to facilitate their recovery.
These research studies highlight how nursing has focused on developing knowledge that underpins practice and focuses on improving health.

Reading list Tutton, E. Seers, K. Langstaff, D. (2012) Hope in orthopaedic trauma: A qualitative study. International Journal of Nursing Studies. 49(7):872-879 doi:10.1016/j.ijnurstu.2012.01.013 Tierney, S; O’Brien, K; Harman, NL; Madden, C; Sharma, RK and Callery, P. (2015) Otitis Media With Effusion: Experiences of Children With Cleft Palate and Their Parents. Cleft Palate-Craniofacial Journal 52: 23-30.

Item Type:	Conference Item (Paper)
Subjects:	R Medicine > RT Nursing
Divisions:	Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Warwick Research in Nursing > Royal College of Nursing Research Institute (RCN) (- July 2017) Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Social Science & Systems in Health (SSSH) Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School
Official Date:	1 July 2016
Dates:	Date Event 23 November 2016 Completion 1 July 2016 Accepted
Status:	Peer Reviewed
Access rights to Published version:	Open Access (Creative Commons)
Conference Paper Type:	Paper
Title of Event:	RCN International Centenary conference
Type of Event:	Conference
Location of Event:	QEII Centre
Date(s) of Event:	22–23 Nov 2016
Related URLs:	Organisation

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