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The role of ICT in office work breaks
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Skatova, Anya, Bedwell, Ben, Shipp, Victoria, Huang, Yitong, Young, Alexandra, Rodden, Tom and Bertenshaw, Emma (2016) The role of ICT in office work breaks. In: Conference on Human Factors in Computing Systems, Santa Clara, California, USA, 07-12 May 2016 . Published in: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems pp. 3049-3060. ISBN 9781450333627. doi:10.1145/2858036.2858443 ISSN .
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Official URL: http://dx.doi.org/10.1145/2858036.2858443
Abstract
Break activities -- deliberate and unexpected -- are common throughout the working day, playing an important role in the wellbeing of workers. This paper investigates the role of increasingly pervasive ICT in creating new opportunities for breaks at work, what impact the technology has on management of boundaries at work, and the effects these changes have on personal wellbeing. We present a study of the routines of office-workers, where we used images from participants' work-days to prompt and contextualize interviews with them. Analysis of coded photographs and interview data makes three contributions: an account of ubiquitous ICT creating new forms of micro-breaks, including the opportunity to employ previously wasted time; a description of the ways in which staff increasingly bring "home to work"; and a discussion of the emergence of "screen guilt". We evaluate our findings in relation to previous studies, and leave three research implications and questions for future work in this domain.
Item Type: | Conference Item (Paper) | ||||
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Divisions: | Faculty of Social Sciences > Warwick Business School > Behavioural Science Faculty of Social Sciences > Warwick Business School |
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Journal or Publication Title: | Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems | ||||
Publisher: | ACM | ||||
ISBN: | 9781450333627 | ||||
ISSN: | |||||
Book Title: | Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems | ||||
Official Date: | 7 May 2016 | ||||
Dates: |
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Page Range: | pp. 3049-3060 | ||||
DOI: | 10.1145/2858036.2858443 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Restricted or Subscription Access | ||||
Funder: | Economic and Social Research Council (Great Britain) (ESRC), Engineering and Physical Sciences Research Council (EPSRC), Unilever (Firm) | ||||
Conference Paper Type: | Paper | ||||
Title of Event: | Conference on Human Factors in Computing Systems | ||||
Type of Event: | Conference | ||||
Location of Event: | Santa Clara, California, USA | ||||
Date(s) of Event: | 07-12 May 2016 |
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