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Open strategy-making at the Wikimedia foundation : a dialogic perspective
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Heracleous, Loizos Th., Gößwein, Julia and Beaudette, Philippe (2018) Open strategy-making at the Wikimedia foundation : a dialogic perspective. The Journal of Applied Behavioral Science, 54 (1). pp. 5-35. doi:10.1177/0021886317712665 ISSN 0021-8863.
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Official URL: http://dx.doi.org/10.1177/0021886317712665
Abstract
Dialogue is essential to open strategy processes, yet these processes have not been researched from a dialogic perspective. We therefore ask the question: What is the role of dialogue in open strategy processes? Our study of the development of Wikimedia’s 5-year strategy plan through an open strategy process reveals the endemic nature of tensions occasioned by the intersection of dialogue as an emergent, nonhierarchical practice, and strategy, as a practice that requires direction, focus, and alignment. Furthermore, our study suggests that context matters to both dialogic and open strategy processes and challenges universalist features of dialogue. Specifically, dialogic organization development and large group interventions perspectives can offer useful lenses to incorporate contextual features. Finally, our implications for practice suggest that particular organizing principles of open strategy processes can foster a healthy dialogic process in terms of enabling ongoing, diverse, and substantive interactions and inputs by stakeholders.
| Item Type: | Journal Article | ||||||||
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| Subjects: | H Social Sciences > HD Industries. Land use. Labor | ||||||||
| Divisions: | Faculty of Social Sciences > Warwick Business School > Strategy & International Business Faculty of Social Sciences > Warwick Business School |
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| Library of Congress Subject Headings (LCSH): | Strategic planning, Business planning, Communication in organizations, Nonprofit organizations -- Management | ||||||||
| Journal or Publication Title: | The Journal of Applied Behavioral Science | ||||||||
| Publisher: | Sage Publications, Inc. | ||||||||
| ISSN: | 0021-8863 | ||||||||
| Official Date: | 1 March 2018 | ||||||||
| Dates: |
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| Volume: | 54 | ||||||||
| Number: | 1 | ||||||||
| Page Range: | pp. 5-35 | ||||||||
| DOI: | 10.1177/0021886317712665 | ||||||||
| Status: | Peer Reviewed | ||||||||
| Publication Status: | Published | ||||||||
| Access rights to Published version: | Restricted or Subscription Access | ||||||||
| Date of first compliant deposit: | 18 August 2017 | ||||||||
| Date of first compliant Open Access: | 18 August 2017 |
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