Experts on super innovators : understanding staff adoption of learning management systems

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Abstract

Learning management systems (LMSs) are widely used in Higher Education and offer a gateway to innovative, technology-enhanced teaching and learning. However, many university staff still choose not to adopt them or do not explore the more creative functionality. Previous research has developed models of technology adoption which map observed behaviour but provide limited insight into the development of pedagogy and the conceptual issues affecting adoption. This paper reports findings from a research study which gathered rich, qualitative data from LMS administrators to investigate the development of LMS usage and explore, from their perspective, the attitudes of the many teaching staff they support. These experts are well-placed to observe actual LMS use across hundreds of courses and to report the beliefs and concerns expressed by the many teaching staff they support. In-depth interviews were conducted in two institutions and the transcripts coded using thematic analysis. Our results partly support previous research indicating lack of development in LMS use and pedagogy by most teaching staff, and confirm that barriers such as fear of the technology and apprehension concerning negative effects of adoption are still widespread. However, unlike previous findings, the minority of teachers developing innovative pedagogy (the ‘super innovators’) did not conform to an age stereotype but were distinguished by personal characteristics. We identify a commonly-occurring (although not represented in current models) state of inertia in LMS adoption and explore underlying causes linking to technology, but to disruption of pedagogy and, ultimately, to conceptions of teaching. It is important to understand these issues in order to meet the concerns of teaching staff and tackle conceptual barriers which conventional LMS training fails to address.

Item Type: Journal Article
Divisions: Faculty of Science, Engineering and Medicine > Science > Computer Science
Journal or Publication Title: Higher Education Research and Development
Publisher: Taylor & Francis
ISSN: 0729-4360
Official Date: 2018
Dates:
Date
Event
2018
Published
12 July 2017
Available
20 April 2017
Accepted
20 October 2016
Submitted
Volume: 37
Number: 1
Page Range: pp. 158-172
DOI: 10.1080/07294360.2017.1342609
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
Date of first compliant deposit: 19 September 2017
Date of first compliant Open Access: 12 January 2019
URI: https://wrap.warwick.ac.uk/92347/

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