Identifying success factors for e-learning in Higher Education

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Abstract

The dramatic growth and rapid expansion in providing online courses together with the increasing interest in distance learning and budget restrictions have resulted in increasing adoption of various kinds of online learning systems in Higher Education (HE) institutes. This introduces new challenges, redefining the roles of learning stakeholders in addition to introducing changes in learning environments. As the technology becomes increasingly reliable, accessible and user-friendly, higher education institutes are looking to exploit the full potential of the Internet. Consequently, it is necessary to identify and understand the factors that guide institutions to a successful implementation of e-learning programs. The aim of this paper is to identify several factors that are important for e-Learning in the context of higher education. The literature was reviewed to determine the factors contributing to the success of e-learning. A total of 68 papers published from 1998-2016 were reviewed in the field of e-learning success factors, quality, and evaluation in the context of higher education. 25 papers used to identify the main dimensions and themes based on proposing a model or a framework in the study. The reviewed papers used to identify the corresponding sub-themes of success factors. The similarities and differences among these studies were analysed. The results from data analyses of the factors for e-learning can be grouped into 10 main dimensions: 1)Planning 2)Readiness 3)Management 4)Support 5)Pedagogical 6)Technological 7)Faculty 8)Institution 9)Evaluation 10)Ethics. Each of the 10 dimensions group together 110 influential factors that can support and enhance the quality of e-learning courses in the context of higher education institutes. The results help to articulate issues that are important to the successful implementation of e-learning to contribute to design approaches to e-learning programs that address these relevant issues and factors. In addition, the analyses provide valuable guidance to e-learning stakeholders, grounded in the literature, which help in gaining a better understanding of all issues and aspects of e-learning environments that are important to the success and the quality of e-learning.

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