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Detection and resolution of rumours in social media : a survey
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Zubiaga, Arkaitz, Ahmet, Aker, Bontcheva, Kalina, Liakata, Maria and Procter, Rob (2018) Detection and resolution of rumours in social media : a survey. ACM Computing Surveys, 51 (2). pp. 32-67.
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Official URL: https://doi.org/10.1145/3161603
Abstract
Despite the increasing use of social media platforms for information and news gathering, its unmoderated nature often leads to the emergence and spread of rumours, i.e. items of information that are unverified at the time of posting. At the same time, the openness of social media platforms provides opportunities to study how users share and discuss rumours, and to explore how to automatically assess their veracity, using natural language processing and data mining techniques. In this survey we introduce and discuss two types of rumours that circulate on social media; long-standing rumours that circulate for long periods of time, and newly-emerging rumours spawned during fast-paced events such as breaking news, where reports are released piecemeal and often with an unverified status in their early stages. We provide an overview of research into social media rumours with the ultimate goal of developing a rumour classification system that consists of four components: rumour detection, rumour tracking, rumour stance classification and rumour veracity classification. We delve into the approaches presented in the scientific literature for the development of each of these four components. We summarise the efforts and achievements so far towards the development of rumour classification systems and conclude with suggestions for avenues for future research in social media mining for the detection and resolution of rumours.
| Item Type: | Journal Article | ||||||||||||||||||
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| Subjects: | H Social Sciences > HM Sociology Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software |
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| Divisions: | Faculty of Science > Computer Science | ||||||||||||||||||
| Library of Congress Subject Headings (LCSH): | Social media, Natural language processing (Computer science), Data mining | ||||||||||||||||||
| Journal or Publication Title: | ACM Computing Surveys | ||||||||||||||||||
| Publisher: | Association for Computing Machinery | ||||||||||||||||||
| ISSN: | 0360-0300 | ||||||||||||||||||
| Official Date: | March 2018 | ||||||||||||||||||
| Dates: |
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| Volume: | 51 | ||||||||||||||||||
| Number: | 2 | ||||||||||||||||||
| Page Range: | pp. 32-67 | ||||||||||||||||||
| Status: | Peer Reviewed | ||||||||||||||||||
| Publication Status: | Published | ||||||||||||||||||
| Access rights to Published version: | Open Access | ||||||||||||||||||
| RIOXX Funder/Project Grant: |
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