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Evaluation of the StrAli-BPM approach : strategic alignment with BPM using agreements in different levels
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Salles, G. B. M., Fantinato, M., Barros, V. A. and Albuquerque, João Porto de (2018) Evaluation of the StrAli-BPM approach : strategic alignment with BPM using agreements in different levels. International Journal of Business Information Systems, 27 (4). pp. 433-465. doi:10.1504/IJBIS.2018.10011206 ISSN 1746-0972.
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Official URL: http://doi.org/10.1504/IJBIS.2018.10011206
Abstract
Business process modelling languages do not usually represent non-functional requirements, focusing only on the functional ones. In order to fill this gap, the StrAli-BPM (strategic alignment with BPM) approach was presented. StrAli-BPM is divided in BLA@BPMN and BLA2SLA: the former extends BPMN to embody non-functional requirements through business level agreements (BLAs); the latter supports the creation of a set of service level agreements (SLAs) based on a particular BLA. This paper describes the results obtained with the evaluation of StrAli-BPM. The approach was evaluated by a proof of concept, based on prototype tools, which enabled us to verify its technical applicability. Moreover, a survey was conducted, in qualitative terms, with a panel of experts. As a result, StrAli-BPM was well accepted by the experts who judged it as important and necessary to completely cover the BPM lifecycle. Some lessons learned from both evaluations are presented.
Item Type: | Journal Article | ||||||
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Divisions: | Faculty of Social Sciences > Centre for Interdisciplinary Methodologies | ||||||
Journal or Publication Title: | International Journal of Business Information Systems | ||||||
Publisher: | Inderscience | ||||||
ISSN: | 1746-0972 | ||||||
Official Date: | 2018 | ||||||
Dates: |
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Volume: | 27 | ||||||
Number: | 4 | ||||||
Page Range: | pp. 433-465 | ||||||
DOI: | 10.1504/IJBIS.2018.10011206 | ||||||
Status: | Peer Reviewed | ||||||
Publication Status: | Published | ||||||
Access rights to Published version: | Restricted or Subscription Access |
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