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The impact of management consultants on public service efficiency
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Kirkpatrick, Ian, Sturdy, Andrew J., Reguera Alvarado, Nuria, Blanco-Oliver, Antonio and Veronesi, Gianluca (2019) The impact of management consultants on public service efficiency. Policy & Politics, 47 (1). pp. 77-96. doi:10.1332/030557318x15167881150799 ISSN 0305-5736.
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Official URL: http://doi.org/10.1332/030557318x15167881150799
Abstract
Public sector organisations often make use of management consultants in policy implementation, but we know little about the outcomes. The paper reports one of the first quantitative evaluations of the impact of consulting advice on efficiency of public sector organisations. We employ an extensive dataset covering English NHS acute care hospital trusts over a four-year period. Based on PCSEs estimations, the findings show a significantly positive relationship between consulting expenditure and organisational inefficiency. These results lend support to critical accounts of management consulting, highlighting the need for organisations to be circumspect in deciding whether and how to use these services. Watch a vodcast by one of the authors: https://www.youtube.com/watch?v=cw8S8D70DDg.
Item Type: | Journal Article | ||||||||
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Divisions: | Faculty of Social Sciences > Warwick Business School | ||||||||
SWORD Depositor: | Library Publications Router | ||||||||
Journal or Publication Title: | Policy & Politics | ||||||||
Publisher: | The Policy Press | ||||||||
ISSN: | 0305-5736 | ||||||||
Official Date: | 1 January 2019 | ||||||||
Dates: |
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Volume: | 47 | ||||||||
Number: | 1 | ||||||||
Page Range: | pp. 77-96 | ||||||||
DOI: | 10.1332/030557318x15167881150799 | ||||||||
Status: | Peer Reviewed | ||||||||
Publication Status: | Published | ||||||||
Access rights to Published version: | Restricted or Subscription Access | ||||||||
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