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Evaluating information systems in small and medium-sized enterprises: issues and evidence
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UNSPECIFIED (1998) Evaluating information systems in small and medium-sized enterprises: issues and evidence. EUROPEAN JOURNAL OF INFORMATION SYSTEMS, 7 (4). pp. 241-251. ISSN 0960-085X.
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Abstract
Much empirical work has investigated the nature of information systems (IS) evaluation in large organizations. However, little work has examined the nature of evaluation in small and medium-sized enterprises (SMEs). This paper discusses IS evaluation in the context of SMEs by identifying a number of issues particularly relevant to such organizations. Drawing on the experiences of four SMEs, the paper identifies the following factors and their implications for evaluation practice: a lack of business and IS/IT strategy; limited access to capital resources; an emphasis on automating; the influence of major customers; and limited information skills. The paper draws on two frameworks of evaluation which are used to help understand evaluation practices in SMEs, and which form a structure within which future research may be placed. The paper concludes with a set of propositions which constitute a research agenda for further examining evaluation practice in SMEs.
Item Type: | Journal Article | ||||
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Subjects: | Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science |
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Journal or Publication Title: | EUROPEAN JOURNAL OF INFORMATION SYSTEMS | ||||
Publisher: | STOCKTON PRESS | ||||
ISSN: | 0960-085X | ||||
Official Date: | December 1998 | ||||
Dates: |
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Volume: | 7 | ||||
Number: | 4 | ||||
Number of Pages: | 11 | ||||
Page Range: | pp. 241-251 | ||||
Publication Status: | Published |
Data sourced from Thomson Reuters' Web of Knowledge
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