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Computerising the salesforce: the introduction of technical change in a nonunion workforce
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UNSPECIFIED (1998) Computerising the salesforce: the introduction of technical change in a nonunion workforce. NEW TECHNOLOGY WORK AND EMPLOYMENT, 13 (2). pp. 104-115. ISSN 0268-1072.
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Abstract
Employee participation and involvement in the introduction of change provide specific challenges for the non-union firm. This article provides evidence from a case study of a pharmaceutical salesforce and argues that the lack of employee 'voice' in the introduction of technical change had far-reaching consequences for employee satisfaction and the performance of the company.
Item Type: | Journal Article | ||||
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Subjects: | T Technology > TA Engineering (General). Civil engineering (General) H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
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Journal or Publication Title: | NEW TECHNOLOGY WORK AND EMPLOYMENT | ||||
Publisher: | BLACKWELL PUBL LTD | ||||
ISSN: | 0268-1072 | ||||
Official Date: | September 1998 | ||||
Dates: |
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Volume: | 13 | ||||
Number: | 2 | ||||
Number of Pages: | 12 | ||||
Page Range: | pp. 104-115 | ||||
Publication Status: | Published |
Data sourced from Thomson Reuters' Web of Knowledge
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