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Performance measurement in service businesses revisited
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UNSPECIFIED (1996) Performance measurement in service businesses revisited. INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT, 7 (1). pp. 6-31. ISSN 0956-4233.
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Item Type: | Journal Article | ||||
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Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management | ||||
Journal or Publication Title: | INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT | ||||
Publisher: | MCB UNIV PRESS LTD | ||||
ISSN: | 0956-4233 | ||||
Official Date: | 1996 | ||||
Dates: |
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Volume: | 7 | ||||
Number: | 1 | ||||
Number of Pages: | 26 | ||||
Page Range: | pp. 6-31 | ||||
Publication Status: | Published |
Data sourced from Thomson Reuters' Web of Knowledge
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