The Library
Bridging knowledge boundaries in cross-functional groups: the role of a transactive memory system
Tools
Kotlarsky, Julia, Van den Hooff, B. and Huysman, M. (2009) Bridging knowledge boundaries in cross-functional groups: the role of a transactive memory system. In: International Conference of Information Systems 2009, Phoenix, Arizona, 15-18th Dec 2009. Published in: ICIS 2009 Proceedings
Research output not available from this repository.
Request-a-Copy directly from author or use local Library Get it For Me service.
Official URL: http://aisel.aisnet.org/icis2009/1
Abstract
One of the key challenges that organizations face when trying to integrate knowledge across different functions is the need to overcome knowledge boundaries between team members. Such boundaries are associated with the different knowledge backgrounds of people from various disciplines and the various contexts and circumstances in which different organizational departments operate. In this research we investigate the role of a Transactive Memory (TM) theory which deals with knowledge coordination in groups - in bridging syntactic, semantic and pragmatic knowledge boundaries in cross-functional groups. The TM theory has been applied recently by Information Systems (IS) researchers to investigate various aspects related to the development and use of IS in different organizational contexts. Our findings, based on a survey conducted in a large Dutch governmental organization, extend the TM theory by showing that a Transactive Memory System negatively influences syntactic, semantic and pragmatic boundaries. Furthermore, our results show that a pragmatic boundary has a positive influence on the existence of the syntactic and semantic boundaries. The paper discusses implications of our findings for the design, maintenance and use of IT-based systems in organizations.
Item Type: | Conference Item (Paper) | ||||
---|---|---|---|---|---|
Subjects: | Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software | ||||
Divisions: | Faculty of Social Sciences > Warwick Business School > Information Systems & Management Faculty of Social Sciences > Warwick Business School |
||||
Journal or Publication Title: | ICIS 2009 Proceedings | ||||
Publisher: | ICIS | ||||
Official Date: | 2009 | ||||
Dates: |
|
||||
Status: | Not Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Restricted or Subscription Access | ||||
Conference Paper Type: | Paper | ||||
Title of Event: | International Conference of Information Systems 2009 | ||||
Type of Event: | Conference | ||||
Location of Event: | Phoenix, Arizona | ||||
Date(s) of Event: | 15-18th Dec 2009 |
Request changes or add full text files to a record
Repository staff actions (login required)
View Item |