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Cost efficiency, production and value-added models in the analysis of bank branch performance
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UNSPECIFIED (2005) Cost efficiency, production and value-added models in the analysis of bank branch performance. JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY, 56 (5). pp. 483-494. doi:10.1057/palgrave.jors.2601839 ISSN 0160-5682.
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Official URL: http://dx.doi.org/10.1057/palgrave.jors.2601839
Abstract
This paper develops a framework for performance appraisal in the context of a bank branch network. A data envelopment analysis model is advocated that can identify both input and output inefficiencies from a cost minimization perspective. The model is then applied to the analysis of a bank branch network and the production and value-added approaches are deployed jointly to give a comprehensive assessment of bank branch efficiency. The sources of underperformance are identified and their managerial implications are explored.
Item Type: | Journal Article | ||||
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Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management | ||||
Journal or Publication Title: | JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY | ||||
Publisher: | PALGRAVE PUBLISHERS LTD | ||||
ISSN: | 0160-5682 | ||||
Official Date: | May 2005 | ||||
Dates: |
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Volume: | 56 | ||||
Number: | 5 | ||||
Number of Pages: | 12 | ||||
Page Range: | pp. 483-494 | ||||
DOI: | 10.1057/palgrave.jors.2601839 | ||||
Publication Status: | Published |
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