The Library
Process improvement with vision: A financial services case study
Tools
UNSPECIFIED (2003) Process improvement with vision: A financial services case study. SYSTEMIC PRACTICE AND ACTION RESEARCH, 16 (3). pp. 171-195. ISSN 1094-429X.
Research output not available from this repository.
Request-a-Copy directly from author or use local Library Get it For Me service.
Abstract
This paper reviews some of the existing models for major process improvement and puts forward an overall framework for such a project. It considers the main reasons why operational change initiatives fail. A case study of process improvement in the financial services sector is used to illustrate the conclusions drawn. The critical role of vision in successful operational change is discussed.
Item Type: | Journal Article | ||||
---|---|---|---|---|---|
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management | ||||
Journal or Publication Title: | SYSTEMIC PRACTICE AND ACTION RESEARCH | ||||
Publisher: | KLUWER ACADEMIC/PLENUM PUBL | ||||
ISSN: | 1094-429X | ||||
Official Date: | June 2003 | ||||
Dates: |
|
||||
Volume: | 16 | ||||
Number: | 3 | ||||
Number of Pages: | 25 | ||||
Page Range: | pp. 171-195 | ||||
Publication Status: | Published |
Data sourced from Thomson Reuters' Web of Knowledge
Request changes or add full text files to a record
Repository staff actions (login required)
View Item |