Number of items: 5.
Journal Article
Johnston, Robert and Kong, Xiangyu
(2011)
The customer experience : a road-map for improvement.
Managing Service Quality, Vol.21
(No.1).
pp. 5-24.
doi:10.1108/09604521111100225
ISSN 0960-4529.
Conference Item
Ahmad, Bilal, Kong, Xiangyu, Harrison, Robert, Watermann, J. and Colombo, A. W.
(2013)
Automatic generation of human machine interface screens from component-based reconfigurable virtual manufacturing cell.
In: IECON 2013 (IEEE Industrial Electronics Conference), Vienna, Austria, 10-13 Nov 2013
pp. 1-6.
doi:10.1109/IECON.2013.6700369
Kong, Xiangyu, Ahmad, Bilal, Harrison, Robert, Park, Y. and Lee, Leslie. J.
(2012)
Direct deployment of component-based automation systems.
In: 17th Conference on Emerging Technologies & Factory Automation (ETFA), 2012 IEEE , Krakow, Poland, 17-21 Sep 2012. Published in: Proceedings of 2012 IEEE 17th International Conference on Emerging Technologies & Factory Automation
pp. 405-408.
ISBN 9781467347358.
doi:10.1109/ETFA.2012.6489760
Kong, Xiangyu, Ahmad, Bilal, Harrison, Robert, Jain, Atul, Park, Y. and Lee, Leslie J.
(2011)
Realising the open virtual commissioning of modular automation systems.
In: 7th International Conference on Digital Enterprise Technology, Athens, Greece, 28-30 Sep 2011. Published in: Proceedings of DET2011
pp. 1-9.
Thesis
Kong, Xiangyu
(2011)
Exploring online customer experience : website features, customer activities and repurchase intentions.
PhD thesis, University of Warwick.
This list was generated on Thu Apr 18 15:02:57 2024 BST.