Number of items: 5.
Journal Article
Lu, Dawei, Betts, Alan and Croom, Simon
(2012)
Re-investigating business excellence : values, measures and a framework.
Total Quality Management & Business Excellence, Vol.22
(No.12).
pp. 1263-1276.
doi:10.1080/14783363.2011.631336
ISSN 1478-3363.
Betts, Alan, Croom, Simon and Lu, Dawei
(2011)
Benchmark to escape from Lake Wobegon.
Benchmarking: An International Journal, Vol.18
(No.5).
pp. 733-744.
doi:10.1108/14635771111166848
ISSN 1463-5771.
Conference Item
Lu, Dawei, Betts, Alan and Croom, Simon
(2009)
Re-investigating operational performance measure through World Class Diamond model.
In: 16th International Annual EurOMA Conference, Gothenburg, Sweden, Jun 14-17, 2009
Croom, Simon, Lu, Dawei and Betts, Alan
(2009)
Understanding what 'world class' looks like : a conceptual discussion.
In: 16th International Annual EurOMA Conference, Gothenburg, Sweden, 14th-17th June. Published in: Proceedings of the 16th EurOMA 2009 Conference, Gothenburg, Sweden
Baglieri, Enzo, Secchi, Raffaele and Croom, Simon
(2007)
Exploring the impact of a supplier portal on the buyer-supplier relationship. The case of Ferrari Auto.
In: Annual IMP 2006 Conference, Milan, Italy, 2006. Published in: Industrial Marketing Management, Vol.36
(No.7).
pp. 1010-1017.
doi:10.1016/j.indmarman.2007.06.005
ISSN 0019-8501.
This list was generated on Thu Mar 28 08:08:31 2024 GMT.