2022

Sexton, Vanashree, Dale, Jeremy, Bryce, Carol, Barry, James, Sellers, Elizabeth and Atherton, Helen (2022) Service use, clinical outcomes and user experience associated with urgent care services that utilise telephone based digital triage : a systematic review. BMJ Open, 12 (1). e051569. doi:10.1136/bmjopen-2021-051569

2021

Bryce, Carol, O'Connell, Matthew D. L., Dale, Jeremy, Underwood, Martin and Atherton, Helen (2021) Online and telephone access to general practice : a cross sectional patient survey. BJGP Open, 5 (4). BJGPO.2020.0179. doi:10.3399/BJGPO.2020.0179

Parsons, Joanne, Griffiths, Sarah E., Thomas, Nicky and Atherton, Helen (2021) How effective are digital interventions in increasing flu vaccination among pregnant women? A systematic review and meta-analysis. Journal of Public Health . doi:10.1093/pubmed/fdab220 (In Press)

Taylor, Anna K., Kingstone, Tom, Briggs, Tracy A., O'Donnell, Catherine A., Atherton, Helen, Blane, David N. and Chew‐Graham, Carolyn A. (2021) 'Reluctant pioneer' : a qualitative study of doctors' experiences as patients with long COVID. Health Expectations, 24 (3). pp. 833-842. doi:10.1111/hex.13223

Cuteanu, Anita, Seguin, Maureen, Ziebland, Sue, Pope, Catherine, Leydon, Geraldine, Barnes, Rebecca, Murray, Elizabeth, Atherton, Helen and Stevenson, Fiona A. (2021) Qualitative study : patients’ enduring concerns about discussing internet use in general practice consultations. BMJ Open, 11 (4). e047508. doi:10.1136/bmjopen-2020-047508

Gauly, Julia, Atherton, Helen and Ross, Jonathan D. C. (2021) Uptake and user characteristics for pharmacy-based contraception and chlamydia treatment : a quantitative retrospective study from the UK. Pharmacy, 9 (1). e61. doi:10.3390/pharmacy9010061

McMillan, Brian, Davidge, Gail, Brown, Lindsey, Lyons, Moira, Atherton, Helen, Goulding, Rebecca, Mold, Freda, Morris, Rebecca and Sanders, Caroline (2021) A qualitative exploration of patients’ experiences, needs, and expectations regarding online access to their primary care record. BMJ Open, 11 . e044221. doi:10.1136/bmjopen-2020-044221

Stevenson, Fiona A., Seguin, Maureen, Leydon-Hudson, Geraldine, Barnes, Rebecca, Ziebland, Sue, Pope, Catherine, Murray, Elizabeth and Atherton, Helen (2021) Combining patient talk about internet use during primary care consultations with retrospective accounts. A qualitative analysis of interactional and interview data. Social Science & Medicine, 272 . 113703. doi:10.1016/j.socscimed.2021.113703

Bakhai, Minal and Atherton, Helen (2021) How to conduct written online consultations with patients in primary care. BMJ, 372 . n264. doi:10.1136/bmj.n264

Parsons, Joanne, Bryce, Carol and Atherton, Helen (2021) Which patients miss appointments with general practice and why? A systematic review. British Journal of General Practice, 2020 . 1017. doi:10.3399/BJGP.2020.1017

Atherton, Helen, Briggs, Tracy and Chew-Graham, Carolyn (2021) Long COVID and the importance of the doctor–patient relationship. British Journal of General Practice, 71 (703). pp. 54-55. doi:10.3399/bjgp21X714641

Sexton, Vanashree, Dale, Jeremy and Atherton, Helen (2021) An evaluation of service user experience, clinical outcomes and service use associated with urgent care services that utilise telephone-based digital triage : a systematic review protocol. Systematic Reviews, 10 (1). 25. doi:10.1186/s13643-021-01576-x

2020

Kingstone, Tom, Taylor, Anna K., O'Donnell, Catherine A., Atherton, Helen, Blane, David N. and Chew-Graham, Carolyn A. (2020) Finding the 'right' GP : a qualitative study of the experiences of people with long-COVID. BJGP Open, 4 (5). bjgpopen20X101143. doi:10.3399/bjgpopen20X101143

Atherton, Helen, Boylan, A. M., Eccles, Abi, Fleming, Joanna, Goyder, C. R. and Morris, R. L. (2020) Email consultations between patients and doctors in primary care : a content analysis. Journal of Medical Internet Research, 22 (11). e18218. doi:10.2196/18218

Gauly, Julia, Ross, Jonathan, Parsons, Joanne and Atherton, Helen (2020) Staff and users’ experiences of pharmacy-based sexual and reproductive health services : a qualitative interview study from the UK. Pharmacy, 8 (4). 206. doi:10.3390/pharmacy8040206

Doherty, A. J., Atherton, H., Boland, P., Hastings, R. P., Hives, L., Hood, K., James-Jenkinson, L., Leavey, R., Randell, E., Reed, J., Taggart, L., Wilson, N. and Chauhan, U. (2020) Barriers and facilitators to primary healthcare for people with intellectual disabilities and/or autism : an integrative review. BJGP Open, 4 (3). bjgpopen20X101030. doi:10.3399/bjgpopen20X101030

Parsons, Joanne and Atherton, Helen (2020) How effective are digital interventions in increasing flu vaccination amongst pregnant women? A systematic review protocol. Systematic Reviews, 9 (1). p. 117. doi:10.1186/s13643-020-01372-z

Thiyagarajan, A., Grant, Claire, Griffiths, Frances and Atherton, Helen (2020) Exploring patients' and clinicians' experiences of video consultations in primary care : a systematic scoping review. BJGP Open, 4 (1). bjgpopen20X101020. doi:10.3399/bjgpopen20X101020

Gauly, Julia, Atherton, Helen, Kimani, Peter K. and Ross, Jonathan (2020) Utilisation of pharmacy-based sexual and reproductive health services : a quantitative retrospective study. Sexually Transmitted Infections, 97 (2). pp. 126-133. doi:10.1136/sextrans-2020-054488

Turk, Amadea, Fleming, Joanna, Powell, John and Atherton, Helen (2020) Exploring UK doctors’ attitudes towards online patient feedback : thematic analysis of survey data. Digital Health, 6 . pp. 1-9. doi:10.1177/2055207620908148

Powell, John, Williams, Veronika, Atherton, Helen, Bennett, Kylie, Yang, Yaling, Davoudianfar, Mina, Hellsing, Annika, Martin, Angela, Mollison, Jill, Shanyinde, Milensu, Yu, Ly-Mee and Griffiths, Kathleen M (2020) Effectiveness and cost-effectiveness of a self-guided internet intervention for social anxiety symptoms in a general population sample : randomized controlled trial. Journal of Medical Internet Research, 22 (1). e16804. doi:10.2196/16804

2019

Powell, John, Atherton, Helen, Williams, Veronika, Mazanderani, Fadhila, Dudhwala, Farzana, Woolgar, Steve, Boylan, Anne-Marie, Fleming, Joanna, Kirkpatrick, Susan, Martin, Angela, van Velthoven, Michelle, de Iongh, Anya, Findlay, Douglas, Locock, Louise and Ziebland, Sue (2019) Using online patient feedback to improve NHS services : the INQUIRE multimethod study. Health Services and Delivery Research, 7 (38). pp. 1-150. doi:10.3310/hsdr07380

Gauly, Julia, Ross, Jonathan, Hall, Isobel, Soda, Irekanmi and Atherton, Helen (2019) Pharmacy-based sexual health services : a systematic review of experiences and attitudes of pharmacy users and pharmacy staff. Sexually Transmitted Infections, 95 (7). pp. 488-495. doi:10.1136/sextrans-2019-054096

Atherton, Helen, Fleming, Joanna, Williams, Veronika and Powell, John (2019) Online patient feedback : a cross-sectional survey of the attitudes and experiences of United Kingdom health care professionals. Journal of Health Services Research & Policy, 24 (4). pp. 235-244. doi:10.1177/1355819619844540

Donaghy, E., Atherton, Helen, Hammersley, V., McNeilly, H., Bikker, A., Robbins, L., Campbell, J. and McKinstry, B. (2019) Acceptability, benefits, and challenges of video consulting : a qualitative study in primary care. British Journal of General Practice, 69 (686). e586-e594. bjgp19X704141. doi:10.3399/bjgp19X704141

Hammersley, Victoria, Donaghy, Eddie, Parker, Richard, McNeilly, Hannah, Atherton, Helen, Bikker, Annemieke, Campbell, John and McKinstry, Brian (2019) Comparing the content and quality of video, telephone, and face-to-face consultations : a non-randomised, quasi-experimental, exploratory study in UK primary care. British Journal of General Practice, 69 (686). e595-e604. doi:10.3399/bjgp19X704573

Atherton, Helen (2019) Digitally enabled primary care : the emperor’s new clothes? British Journal of General Practice, 69 (686). pp. 420-421. doi:10.3399/bjgp19X705125

Eccles, Abi, Hopper, Michael, Turk, Amadea and Atherton, Helen (2019) Patient use of an online triage platform : a mixed-methods retrospective exploration in UK primary care. British Journal of General Practice, 69 (682). e336-e344. doi:10.3399/bjgp19X702197

Ignatowicz, Agnieszka, Atherton, Helen, Bernstein, Celia J., Bryce, Carol, Court, Rachel A., Sturt, Jackie and Griffiths, Frances (2019) Internet videoconferencing for patient-clinician consultations in long-term conditions : a review of reviews and applications in line with guidelines and recommendations. Digital Health, 5 . doi:10.1177/2055207619845831

Stevenson, F. A., Hall, L., Seguin, M., Atherton, Helen, Barnes, R., Leydon, G., Murray, E., Pope, C. and Ziebland, S. (2019) General Practitioner use of online resources during medical visits : managing the boundary between inside and outside the clinic. Sociology of Health and Illness, 41 (S1). pp. 65-81. doi:10.1111/1467-9566.12833

2018

Eccles, Abi, Bryce, Carol, Turk, Amadea and Atherton, Helen (2018) Patient and public involvement mobile workshops - convenient involvement for the un-usual suspects. Research Involvement and Engagement, 4 . 38. doi:10.1186/s40900-018-0123-1

van Velthoven, Michelle H., Atherton, Helen and Powell, John (2018) A cross sectional survey of the UK public to understand use of online ratings and reviews of health services. Patient Education and Counseling, 101 (9). pp. 11690-11696. doi:10.1016/j.pec.2018.04.001

Seguin, Maureen, Hall, Laura, Atherton, Helen, Barnes, Rebecca, Leydon, Geraldine, Murray, Elizabeth, Pope, Catherine, Ziebland, Sue and Stevenson, Fiona A. (2018) Protocol paper for the ‘Harnessing resources from the internet to maximise outcomes from GP consultations (HaRI)’ study: a mixed qualitative methods study. BMJ Open, 8 . e024188. doi:10.1136/bmjopen-2018-024188

Brant, H., Atherton, Helen, Bikker, A., Porqueddu, T., Salisbury, C., McKinstry, B., Campbell, J., Gibson, A. and Ziebland, S. (2018) Receptionists’ role in new approaches to consultations in primary care : focused ethnographic study. British Journal of General Practice, 68 (672). e478-e486. doi:10.3399/bjgp18X697505

Brant, Heather Dawn, Atherton, Helen, Bikker, Annemieke, Porqueddu, Tania, Salisbury, Chris, McKinstry, Brian, Campbell, John, Gibson, Andy and Ziebland, Sue (2018) Receptionists’ role in new approaches to consultations in primary care: a focused ethnographic study. British Journal of General Practice, 68 (672). e478-e486. doi:10.3399/bjgp18X697505

Atherton, Helen, Brant, Heather, Ziebland, Sue, Bikker, Annemieke, Campbell, John, Gibson, Andy, McKinstry, Brian, Porqueddu, Tania and Salisbury, Chris (2018) The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups : a mixed-methods case study. Health Services and Delivery Research, 6 (20). doi:10.3310/hsdr06200

Atherton, Helen and McKinstry, Brian (2018) Making technology-enabled health care work in general practice. British Journal of General Practice, 68 (670). p. 223. doi:10.3399/bjgp18X695909

Atherton, Helen, Brant, Heather, Ziebland, Sue, Bikker, Annemieke, Campbell, John, Gibson, Andy, McKinstry, Brian, Porqueddu, Tania and Salisbury, Chris (2018) Alternatives to the face-to-face consultation in general practice : focused ethnographic case study. British Journal of General Practice, 68 (669). e293-e300. bjgp18X694853. doi:10.3399/bjgp18X694853

Verran, Alice, Uddin, Ayesha, Court, Rachel A., Taggart, Frances M., Sutcliffe, Paul, Sturt, Jackie, Griffiths, Frances and Atherton, Helen (2018) Effectiveness and impact of networked communication interventions in young people with mental health conditions : a rapid review. Digital Health, 4 . doi:10.1177/2055207618762209

(2018) The role of digital communication in patient-clinician communication for NHS providers of specialist clinical services for young people (The LYNC study) : a mixed methods study. Health Services and Delivery Research, 6 (9). doi:10.3310/hsdr06090

Armoiry, Xavier, Sturt, Jackie, Phelps, Emma Elizabeth, Walker, Clare, Court, Rachel A., Taggart, Frances M., Sutcliffe, Paul, Griffiths, Frances and Atherton, Helen (2018) Digital clinical communication for families and caregivers of children or young people with short- or long-term conditions : rapid review. Journal of Medical Internet Research, 20 (1). doi:10.2196/jmir.7999

2017

Eccles, Abi and Atherton, Helen (2017) Automated telephone communication systems may have the potential to play a positive role in healthcare. Evidence Based Nursing, 21 (23). doi:10.1136/eb-2017-102707

Bikker, A. P., Atherton, Helen, Brand, H., Porqueddu, T., Campbell, J. L., Gibson, A., McKinstry, B., Salisbury, C. and Ziebland, S. (2017) Conducting a team-based multi-sited focused ethnography in primary care. BMC Medical Research Methodology, 17 . 39. doi:10.1186/s12874-017-0422-5

Powell, John, Atherton, Helen, Williams, Veronika, Martin, Angela, Bennett, Kylie, Bennett, Anthony, Mollison, Jill, Yu, Ly-Mee, Yang, Yaling, Locock, Louise, Davoudianfar, Mina and Griffiths, Kathleen M (2017) Effectiveness and cost-effectiveness of a fully self-guided internet-based intervention for sub-clinical social anxiety symptoms : protocol for a randomised controlled trial. Digital Health, 3 . doi:10.1177/2055207617702272

2016

Atherton, Helen and Ziebland, S. (2016) What do we need to consider when planning, implementing and researching the use of alternatives to face-to-face consultations in primary healthcare? Digital Health, 2 . doi:10.1177/2055207616675559

Brant, Heather, Atherton, Helen, Ziebland, Sue, McKinstry, Brian, Campbell, John and Salisbury, Chris (2016) Using alternatives to face-to-face consultations : a survey of prevalence and attitudes in general practice. British Journal of General Practice . doi:10.3399/bjgp16X685597

Watson, Jessica, Salisbury, Chris, Atherton, Helen, Campbell, John, McKinstry, Brian and Ziebland, Sue (2016) Proliferation of private online healthcare companies. BMJ . i1076. doi:10.1136/bmj.i1076

2015

Huxley, Caroline J., Atherton, Helen, Watkins, Jocelyn and Griffiths, Frances (2015) Digital communication between clinician and patient in General Practice and the impact on marginalised groups : a realist review. British Journal of General Practice . doi:DOI: 10.3399/bjgp15X687853

Fleming, Susannah, Atherton, Helen, McCartney, David, Hodgkinson, James, Greenfield, Sheila, Hobbs, Frederick David Richard, Mant, Jonathan, McManus, Richard J., Thompson, Matthew, Ward, Alison and Heneghan, Carl (2015) Self-screening and non-physician screening for hypertension in communities : a systematic review. American Journal of Hypertension, 28 (11). pp. 1316-1324. doi:10.1093/ajh/hpv029

Griffiths, Frances, Atherton, Helen, Barker, Jack R., Cave, Jonathan A. K., Dennick, Kathryn, Dowdall, Peter, Fraser, Joe, Huxley, Caroline J., Sung -Wook, Kim, Madan, Jason, Matharu, Harjit, Musumadi, Luhanga, Palmer, Tom M., Paul, Moli, Sankaranarayanan, Sailesh, Slowther, Anne, Sujan, Mark-Alexander, Sutcliffe, Paul and Sturt, Jackie (2015) Improving health outcome for young people with long term conditions : the role of digital communication in current and future patient-clinician communication for NHS providers of specialist clinical services for young people receiving specialist clinical services - LYNC study protocol. Digital Health . pp. 1-13. doi:10.1177/2055207615593698

Goyder, Clare, Atherton, Helen, Car, Mate, Heneghan, Carl J., Car, Josip and Goyder, Clare (2015) Email for clinical communication between healthcare professionals. Cochrane Database of Systematic Reviews 2015 (Number 2). CD007979. doi:10.1002/14651858.CD007979.pub3

Newhouse, Nikki, Lupiáñez-Villanueva, Francisco, Codagnone, Cristiano and Atherton, Helen (2015) Patient use of email for health care communication purposes across 14 European countries : an analysis of users according to demographic and health-related factors. Journal of Medical Internet Research, 17 (3). e58. doi:10.2196/jmir.3700

2014

Calitri, Raff, Adams, Ann, Atherton, Helen, Reeve, Joanne L. and Hill, Nathan R. (2014) Investigating the sustainability of careers in academic primary care : a UK survey. BMC Family Practice, Volume 15 (Number 1). Article number 205. doi:10.1186/s12875-014-0205-6

Mickan, Sharon, Atherton, Helen, Roberts, Nia, Heneghan, Carl and Tilson, Julie K. (2014) Use of handheld computers in clinical practice : a systematic review. BMC Medical Informatics and Decision Making, 14 (1). pp. 1-10. 56. doi:10.1186/1472-6947-14-56

Beggs, Andrew, Dilworth, Mark, Powell, Susan, Atherton, Helen and Griffiths, Ewen (2014) A systematic review of transarterial embolization versus emergency surgery in treatment of major nonvariceal upper gastrointestinal bleeding. Clinical and Experimental Gastroenterology, 2014 (7). pp. 93-104. doi:10.2147/CEG.S56725

2013

Atherton, Helen, Pappas, Yannis, Heneghan, Carl and Murray, Elizabeth (2013) Experiences of using email for general practice consultations : a qualitative study. British Journal of General Practice, 63 (616). pp. 760-767. doi:10.3399/bjgp13X674440

A’Court, Christine, Atherton, Helen, Dalton, Andrew, Fleming, Susannah, Hirst, Jennifer, Nunan, David, Selwood, Mary and McManus, Richard J (2013) Are there enough GPs in England to detect hypertension and maintain access? British Journal of General Practice, 63 (612). pp. 346-347. doi:10.3399/bjgp13X669103

Atherton, Helen (2013) Author’s response to "Use of e-mail for consulting with patients in general practice Atherton, H. Use of e-mail for consulting with patients in general practice. Br J Gen Pract 2013; 63(608): 118–119". British Journal of General Practice, 63 (611). p. 290. doi:10.3399/bjgp13X668087

Mickan, Sharon, Tilson, Julie K, Atherton, Helen, Roberts, Nia Wyn and Heneghan, Carl (2013) Evidence of effectiveness of health care professionals using handheld computers : a scoping review of systematic reviews. Journal of Medical Internet Research, 15 (10). e212. doi:10.2196/jmir.2530

Atherton, Helen (2013) Use of email for consulting with patients in general practice. British Journal of General Practice, 63 (608). pp. 118-119. doi:10.3399/bjgp13X664072

2011

Atherton, Helen and Majeed, Azeem (2011) Social networking and health. The Lancet, 377 (9783). p. 2083. doi:10.1016/S0140-6736(11)60917-3

2010

Atherton, Helen, Huckvale, C. and Car, J. (2010) Communicating health promotion and disease prevention information to patients via email : a review. Journal of Telemedicine and Telecare, 16 (4). pp. 172-175. doi:10.1258/jtt.2010.004002

Oakeshott, P., Kerry, S., Aghaizu, A., Atherton, Helen, Hay, S., Taylor-Robinson, D., Simms, I. and Hay, P. (2010) Randomised controlled trial of screening for Chlamydia trachomatis to prevent pelvic inflammatory disease : the POPI (prevention of pelvic infection) trial. BMJ, 340 . c1642-c1642. doi:10.1136/bmj.c1642

Oakeshott, Pippa, Aghaizu, Adamma, Hay, Phillip, Reid, Fiona, Kerry, Sally, Atherton, Helen, Simms, Ian, Taylor‐Robinson, David, Dohn, Birthe and Jensen, Jorgen S. (2010) Is Mycoplasma genitaliumin in Women the “New Chlamydia?” a community‐basedprospective cohortstudy. Clinical Infectious Diseases, 51 (10). pp. 1160-1166. doi:10.1086/656739

Atherton, Helen, Oakeshott, P., Aghaizu, A., Hay, P. and Kerry, S. (2010) Use of an online questionnaire for follow-up of young female students recruited to a randomised controlled trial of chlamydia screening. Journal of Epidemiology & Community Health, 64 (7). pp. 580-584. doi:10.1136/jech.2009.098830

2009

Atherton, Helen, Car, Josip, Meyer, Barbara and Majeed, Azeem (2009) Email for clinical communication between healthcare professionals. The Cochrane Library . doi:10.1002/14651858.CD007979

Atherton, Helen, Car, Josip and Meyer, Barbara (2009) Email for clinical communication between patients/caregivers and healthcare professionals. Cochrane Database of Systematic Reviews . doi:10.1002/14651858.CD007978

2008

Oakeshott, Pippa, Kerry, Sally M., Atherton, Helen, Aghaizu, Adamma, Hay, Sima, Taylor-Robinson, David, Simms, Ian and Hay, Phillip (2008) Community-based trial of screening for Chlamydia trachomatis to prevent pelvic inflammatory disease: the POPI (prevention of pelvic infection) trial. Trials, 9 (1). p. 73. doi:10.1186/1745-6215-9-73

Aghaizu, Adamma, Atherton, Helen, Mallinson, H., Simms, I., Kerry, S., Oakeshott, Pippa and Hay, P. E. (2008) Incidence of pelvic inflammatory disease in untreated women infected with Chlamydia trachomatis. international Journal of STD & AIDS, 19 (4). p. 283. doi:10.1258/ijsa.2008.007318

Nathan, S., Thacker, E., Oakeshott, Pippa and Atherton, Helen (2008) Use of opt-out in a trial of chlamydia screening. international Journal of STD & AIDS, 19 (2). pp. 143-144. doi:10.1258/ijsa.2007.007257

2007

Atherton, Helen, Banks, Debbie, Harbit, Ruth, Long, Linzie, Chadd, Fiona, Hay, Phillip, Kerry, Sally, Simms, Ian and Oakeshott, Pippa (2007) Recruitment of young women to a trial of chlamydia screening – as easy as it sounds? Trials, 8 (1). p. 41. doi:10.1186/1745-6215-8-41

Atherton, Helen, Banks, D., Harbit, Ruth and Oakeshott, Pippa (2007) Recruiting young women to a trial of chlamydia screening. International Journal of STD & AIDS, 17 (10). p. 712. doi:10.1258/095646206780070974