Patel, Salma, Cain, Rebecca, Neailey, Kevin and Hooberman, Lucy (2017) Recruiting General Practitioners in England to participate in qualitative research : challenges, strategies, and solutions. In: SAGE Research Methods Cases Part 2. SAGE. ISBN 9781473994003

Patel, Salma (2016) Online patient feedback : awareness, usage and attitudes among patients and general practitioners in England. PhD thesis, University of Warwick.

Patel, Salma, Cain, Rebecca, Neailey, Kevin and Hooberman, Lucy (2016) Exploring patients’ views toward giving web-based feedback and ratings to general practitioners in England : a qualitative descriptive study. Journal of Medical and Internet Research, 18 (8). e217. doi:10.2196/jmir.5865

Patel, Salma, Cain, Rebecca, Neailey, Kevin and Hooberman, Lucy (2015) General practitioners’ concerns about online patient feedback : findings from a descriptive exploratory qualitative study in England. Journal of Medical Internet Research, 17 (12). e276. doi:10.2196/jmir.4989