Spencer-Oatey, Helen, 1952-. (2013) Relating at work : facets, dialectics and face. Journal of Pragmatics . ISSN 0378-2166 (In Press)

Spencer-Oatey, Helen, 1952-. (2012) Maximizing the benefits of international education collaborations : managing interaction processes. Journal of Studies in International Education . ISSN 1552-7808 (In Press)

Spencer-Oatey, Helen, 1952-. (2011) Conceptualising 'the relational' in pragmatics: insights from metapragmatic emotion and (im)politeness comments. Journal of Pragmatics, Vol.43 (No.14). pp. 3565-3578. ISSN 03782166

Franklin, Peter, 1955- and Spencer-Oatey, Helen, 1952- (2011) Intercultural competence and international management: an overview of the received wisdom and some critical reflections. In: Grüninger, Stephan and Fürst, Michael and Pforr, Sebastian and Schmiedeknecht, Maud, (eds.) Verantwortung in der globalen Ökonomie gestalten - Governanceethik und Wertemanagement. Marburg, Germany: Metropolis-Verlag, pp. 457-482. ISBN 978-3-89518-863-3

Spencer-Oatey, Helen, 1952- (2010) Intercultural competence and pragmatics research: examining the interface through studies of intercultural business discourse. In: Trosborg, Anna, (ed.) Pragmatics across Languages and Cultures. Handbooks of Pragmatics [HOPS] (No.7). Berlin, Germany / New York, NY, U.S.A.: De Gruyter Mouton, pp. 189-216. ISBN 9783110214444

Spencer-Oatey, Helen, 1952- and Zegarac, V. (2010) Pragmatics. In: Schmitt, Norbert, (ed.) An Introduction to Applied Linguistics, Second Edition. London, U.K.: Hodder Education, pp. 70-88. ISBN 9780340984475

Spencer-Oatey, Helen, 1952- and Franklin, Peter, 1955- (2009) Intercultural interaction: a multidisciplinary approach to intercultural communication. Research and practice in applied linguistics . Basingstoke, U.K.: Palgrave Macmillan Ltd.. ISBN 9781403986306

Spencer-Oatey, Helen, 1952- (2009) Face, identity and interactional goals. In: Bargiela-Chiappini, Francesca and Haugh, Michael, (eds.) Face, communication and social interaction. London, U.K. / Oakville, CT, U.S.A.: Equinox Publishing Ltd., pp. 137-154. ISBN 9781845532918

Reid, S. (Stuart), Stadler, Stefanie and Spencer-Oatey, Helen, 1952- (2009) The Global People landscaping study: intercultural effectiveness in global education partnerships. Coventry, U.K.: University of Warwick, Centre for Applied Linguistics. (Warwick Occasional Papers in Applied Linguistics.

Spencer-Oatey, Helen, 1952- and Stadler, Stefanie (2009) The Global People competency framework: competencies for effective intercultural interaction. Coventry, U.K.: University of Warwick, Centre for Applied Linguistics. (Warwick Occasional Papers in Applied Linguistics .

Ewington, Nigel, Reid, S. (Stuart), Spencer-Oatey, Helen, 1952- and Stadler, Stefanie (2009) The Global People toolbook: managing the life cycle of intercultural partnerships. Coventry, U.K.: University of Warwick, Centre for Applied Linguistics. (Warwick Occasional Papers in Applied Linguistics .

Meurs, Nathalie van and Spencer-Oatey, Helen, 1952- (2009) Multidisciplinary perspectives on intercultural conflict: the "Bermuda Triangle" of conflict, culture and communication. In: Handbook of Intercultural Communication. Handbooks of Applied Linguistics [HAL] (Vol.7). Berlin, Germany / New York, NY, U.S.A.: De Gruyter Mouton, pp. 99-120. ISBN 9783110214314

Stadler, Stefanie and Spencer-Oatey, Helen, 1952- (2009) Sino-British interaction in professional contexts. Coventry, U.K.: University of Warwick, Centre for Applied Linguistics. (Warwick Occasional Papers in Applied Linguistics.

Spencer-Oatey, Helen, 1952- and Xing, Jianyu (2009) The impact of culture on interpreter behaviour. In: Kotthoff, Helga and Spencer-Oatey, Helen, 1952-, (eds.) Handbook of Intercultural Communication. Handbooks of Applied Linguistics [HAL] (Vol.7). Berlin, Germany / New York, NY, U.S.A.: De Gruyter Mouton, pp. 219-236. ISBN 9783110214314

Tanaka, N., Spencer-Oatey, Helen, 1952- and Cray, E. (2008) Apologies in Japanese and English. In: Spencer-Oatey, Helen, 1952-, (ed.) Culturally Speaking Second Edition; Culture, Communication and Politeness Theory. London, U.K. / New York, NY, U.S.A.: Continuum International Publishing Group, pp. 73-94. ISBN 9780826493101

Spencer-Oatey, Helen, 1952-, Ng, Patrick and Dong, Li (2008) British and Chinese reactions to compliment responses. In: Spencer-Oatey, Helen, 1952-, (ed.) Culturally Speaking Second Edition; Culture, Communication and Politeness Theory. London, U.K. / New York, NY, U.S.A.: Continuum International Publishing Group, pp. 95-117. ISBN 9780826493101

Spencer-Oatey, Helen, 1952-, ed. (2008) Culturally speaking: culture, communication and politeness theory, second edition. London, U.K. / New York, NY, U.S.A.: Continuum International Publishing Group, pp. 258-273. ISBN 9780826493101

Spencer-Oatey, Helen, 1952- (2008) Face, (im)politeness and rapport. In: Spencer-Oatey, Helen, 1952-, (ed.) Culturally Speaking Second Edition; Culture, Communication and Politeness Theory. London, U.K. / New York, NY, U.S.A.: Continuum International Publishing Group, pp. 11-47. ISBN 9780826493101

Spencer-Oatey, Helen, 1952- and Xing, Jianyu (2008) Issues of face in a Chinese business visit to Britain. In: Spencer-Oatey, Helen, 1952-, (ed.) Culturally Speaking Second Edition; Culture, Communication and Politeness Theory. London, U.K. / New York, NY, U.S.A.: Continuum International Publishing Group, pp. 258-273. ISBN 9780826493101

Kotthoff, Helga and Spencer-Oatey, Helen, 1952-, eds. (2007) Handbook of intercultural communication. Handbooks of Applied Linguistics [HAL] . Berlin, Germany / New York, NY, U.S.A.: De Gruyter Mouton. ISBN 9783110198584

Spencer-Oatey, Helen, 1952- and Ruhi, Şükriye. (2007) Identity, face and (im)politeness. Journal of Pragmatics, Vol.39 (No.4). pp. 635-638. ISSN 0378-2166

Spencer-Oatey, Helen, 1952-. (2007) Theories of identity and the analysis of face. Journal of Pragmatics, Vol.39 (No.4). pp. 639-656. ISSN 0378-2166

Spencer-Oatey, Helen, 1952- and Xiong, Zhaoning. (2006) Chinese students' psychological and sociocultural adjustments to Britain: an empirical study. Language, Culture and Curriculum, Vol.19 (No.1). pp. 37-53. ISSN 0790-8318

Spencer-Oatey, Helen, 1952-. (2005) Rapport management theory and culture. Intercultural Pragmatics, Vol.2 (No.3). pp. 335-346. ISSN 1612-295X

Spencer-Oatey, Helen, 1952-. (2005) (Im)politeness, face and perceptions of rapport : unpackaging their bases and interrelationships. Journal of Politeness Research. Language, Behaviour, Culture, Vol.1 (No.1). pp. 95-119. ISSN 1612-5681

Spencer-Oatey, Helen, 1952- and Xing, Jianyu. (2005) Managing talk and non-talk in intercultural interactions : insights from two Chinese–British business meetings. Multilingua - Journal of Cross-Cultural and Interlanguage Communication, Vol.24 (No.1-2). pp. 55-74. ISSN 0167-8507

Chan, Stanley Kam-Chung, Bond, Michael Harris, 1944-, Spencer-Oatey, Helen, 1952- and Rojo-Laurilla, Mildred A.. (2004) Culture and rapport promotion in service encounters: protecting the ties that bind. Journal of Asian Pacific Communication, Vol.14 (No.2). pp. 245-260. ISSN 0957-6851

Spencer-Oatey, Helen, 1952- and Jiang, Wenying, 1965-. (2003) Explaining cross-cultural pragmatic findings: moving from politeness maxims to sociopragmatic interactional principles (SIPs). Journal of Pragmatics, Vol.35 (No.10-11). pp. 1633-1650. ISSN 0378-2166

Spencer-Oatey, Helen, 1952- and Xing, Jianyu. (2003) Managing rapport in intercultural business interactions: a comparison of two Chinese-British welcome meetings. Journal of Intercultural Studies, Vol.24 (No.1). pp. 33-46. ISSN 0725-6868

Spencer-Oatey, Helen, 1952-. (2002) Managing rapport in talk: using rapport sensitive incidents to explore the motivational concerns underlying the management of relations. Journal of Pragmatics, Vol.34 (No.5). pp. 529-545. ISSN 0378-2166

Spencer-Oatey, Helen, 1952- and Ng, Patrick. (2002) Reconsidering Chinese modesty: Hong Kong and mainland Chinese evaluative judgements of compliment responses. Journal of Asian Pacific Communication, Vol.11 (No.2). pp. 181-201. ISSN 0957-6851

Spencer-Oatey, Helen, 1952-. (1997) Unequal relationships in high and low power distance societies: a comparative study of tutor - student role relations in Britain and China. Journal of Cross-Cultural Psychology, Vol.28 (No.3). pp. 284-302. ISSN 0022-0221

Spencer-Oatey, Helen, 1952-. (1996) Reconsidering power and distance. Journal of Pragmatics, Vol.26 (No.1). pp. 1-24. ISSN 0378-2166