Higgins, Allen, Mangan, Anita, Kerrigan, Angela, Laffan, Suzanne and Klein, Stefan (2009) Activity, ICT, and material infrastructure in complex multi-organisational settings: an assessment of innovation potential for pharmaceutical cold chain transport and handling. In: 22nd Bled eConference eEnablement - Facilitating an Open, Effective and Representative eSociety, Bled, Slovenia, JuneUN 14-17, 2009. Published in: 22ND Bled eConference eEnablement: Facilitating an Open, Effective and Representative eSociety pp. 170-188.

Higgins, Allen, Vidolov, Simeon, Froessler, Frank and Mullaney, Doreen (2008) XENIA: A Metaphor for Sense-Making and Acting in Information Systems Innovation. In: 11th International Working Conference on Open-IT Based Innovation - Moving Towards Cooperative IT Transfer and Knowledge Diffusion, Madrid,Spain, Oct 22-24, 2008. Published in: IFIP- International Federation for Information Processing, Vol.287 pp. 197-209.