Aylett, Ruth, 1951-, Dautenhahn, Kerstin, Doran, Jim, Luck, Michael (Michael M.), Moss, S. (Scott) and Tennenholtz, Moshe. (2000) Can models of agents be transferred between different areas? Knowledge Engineering Review, Vol.15 (No.2). pp. 197-203. ISSN 0269-8889

Hartswood , Mark and Procter , Robert N.. (2000) Computer-aided mammography : a case study of coping with fallibility in a skilled decision-making task. Topics in Health Information Management, Vol.20 (No.4). pp. 38-54. ISSN 1065-0989

Hartswood , Mark and Procter , Robert N.. (2000) Design guidelines for dealing with breakdowns and repairs in collaborative work settings. International Journal of Human-Computer Studies, Vol.53 (No.1). pp. 91-120. ISSN 1071-5819

Hartswood , Mark, Procter , Robert N., Rouncefield , Mark and Sharpe, Michael (2000) Being there and doing IT : a case study of a co-development approach in healthcare. In: 6th Biennial Participatory Design Conference, New York, 28 Nov-1 Dec 2000. Published in: PDC 2000 : proceedings of the participatory design conference pp. 96-105.

Pemberton , Duncan, Rodden, Tom and Procter , Robert N. (2000) GroupMark : a www recommender system combining collaborative and information filtering. In: 6th ERCIM Workshop on User Interfaces for All, Florence, Italy, 25-26 Oct 2000. Published in: Proceedings of the 6th ERCIM Workshop on User Interfaces for All pp. 1-13.

Voss , Alex, Procter , Robert N. and Williams , Robin (2000) Innovation in use : interleaving day-to-day operation and systems development. In: 6th Biennial Participatory Design Conference 2000, New York, 28 Nov-1 Dec 2000. Published in: PDC 2000 : proceedings of the participatory design conference pp. 192-201.