Journal Article

Chan, Stanley Kam-Chung, Bond, Michael Harris, 1944-, Spencer-Oatey, Helen, 1952- and Rojo-Laurilla, Mildred A.. (2004) Culture and rapport promotion in service encounters: protecting the ties that bind. Journal of Asian Pacific Communication, Vol.14 (No.2). pp. 245-260. ISSN 0957-6851

Sharpling, Gerard, 1965-. (2004) Inter-cultural issues in testing Chinese students' writing. English Language Teacher Education and Development, Vol.8 . pp. 67-82. ISSN 1365-3741

Smith, Richard C., 1961- and Maley, A. (Alan). (2004) Lionel Billows (1909 – 2004): in memoriam. English Language Teacher Education and Development, Vol.8 . pp. 83-87. ISSN 1365-3741

Yakovchuk, Nadezhda. (2004) Global issues and global values in foreign language education : selection and awareness-raising. English Language Teacher Education and Development, Vol.8 . pp. 28-47. ISSN 1365-3741